Skip to main content
Motion Alerts

Enable motion event alerts for your cameras

Updated over 3 months ago

Motion events are used to alert users when motion, people, or vehicles are detected in the camera's field of view. Motion alerts can be customized to trigger during specific times of the day and on specific days of the week. This provides actionable information to administrators without requiring active monitoring.

You need Site Admin permissions for the site a camera is in to configure motion alerts.


Configure motion alerts

Create Alert > Events

  1. On the Command homepage, left navigation, click Alerts .

  2. At the top, click New Alert.

  3. On Select Event, choose Camera > People and Vehicle Detection.

  4. On Cameras:

    1. Choose to receive alerts from Sites or Individual Cameras.

    2. Click Done to continue.

  5. On Motion Type:

    1. Choose to receive alerts from People, Vehicles, People and vehicles, or All Motion.

    2. Click Done to continue.

  6. On Motion Areas:

    1. Choose Set up (x) Cameras to configure the motion areas on the cameras individually.

    2. Choose Full-frame Motion Area to select the entire camera frame.

  7. Click Done and continue with the alert recipients.

Create Alert > Recipients

To prevent excessive notifications, users are limited to 500 SMS messages per day, per user.

  1. On Recipients, add users individually or assign the alert to a group.

  2. Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.

  3. (Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.

  4. Click Done and continue with the alert notification schedule.

Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.

Create Alert > Notification Schedule

  1. On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.

  2. Click Done and continue with the alert device actions or finish the alert.

Create Alert > Device Action

  1. On Device Action, select the horn speaker(s) you want to play your message.

  2. Select your notification preference (Text to Speech or Audio File).

    1. For Text to Speech, enter a message up to 200 characters.

    2. For Audio File, drag and drop the file or click choose a file to upload your audio clip.

  3. Click Done and continue with finish the alert.

Finish the alert

  1. In the bottom right of the configuration window, click Next.

  2. Enter a descriptive name for the alert.

  3. Click Done to complete the setup.


Need more help? Contact Verkada Support.

Did this answer your question?