Change the location of the camera
Instructions on changing the map placement of a camera
Updated over a week ago

Changing a camera's location affects two things - the camera's position on the map and its time zone. You can change a camera's location from the camera's settings page or from the Devices page.

Note: When a camera’s location is changed the camera will be removed from any floor plans it is currently on.

Change a Camera's Location from the Settings page

  1. Select the camera

  2. Select Settings

  3. Select General

  4. Under Location select Change to update the address

  5. A map and search bar will appear, enter the address of the location in the field and select it from the dropdown menu.

  6. Select Save to apply the change

Change a Camera's Location from the Devices Page

  1. Select Devices from the All Products menu in the top left-hand corner

  2. Select the camera for which you would like to change the location

  3. Select the Location box in the camera details panel on the right

  4. A map and search bar will appear, enter the address of the location in the field and select it from the dropdown menu

  5. Select Save to apply the settings

Bulk change a Camera's Location from the Devices Page

  1. Select Devices from the All Products menu in the top left-hand corner

  2. Select the checkbox next to any camera you would like to change the location on

  3. Select Edit Settings at the top of the page

  4. Next to Location select Change

  5. A map and search bar will appear, enter the address of the location in the field and select it from the dropdown menu

  6. Click Save to apply the settings

Note: Changing a camera's location to certain jurisdictions may limit the people analytics features of the camera (i.e. gender search, face detection, and person of interest).

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