Verkada releases regular camera firmware updates. These updates enhance security and functionality and are included at no additional cost as part of your cloud license.
Firmware updates are pushed automatically. However, you can schedule firmware updates to happen during a configured window.
Schedule firmware updates
In Verkada Command, go to All Products > Cameras
.Select the camera you want to schedule.
At the bottom right, click Settings
.Under General, toggle on Schedule Firmware Updates.
Set the window for updates should occur.
The update window needs to be a minimum of 2 hours. Cameras may reboot during this time.
Firmware integrity checks
Verkada performs regular firmware integrity checks on all cameras to ensure the firmware remains secure and untampered. If a device fails an automated check, our security team is immediately alerted, and you will be promptly notified.
Automatic failover
Each Verkada camera is equipped with a dual-partition firmware bank to ensure reliable updates. In the rare case of a failed firmware update, the device automatically reverts to the previous version and retries the update at a later time.
Does my camera stop recording during firmware updates?
We prioritize failsafe firmware updates to minimize service interruptions. While your camera may briefly go offline during the final stage of the update process, these updates are scheduled during regular maintenance windows to ensure minimal disruption.
Need more help? Contact Verkada Support.