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Device Firmware Updates & Integrity

Verkada devices update their firmware automatically

Updated over a week ago

Verkada releases regular updates to its firmware. These updates enhance security and functionality, and they are included at no cost as part of your cloud license.

Schedule firmware updates

Firmware is pushed automatically. If you want to schedule firmware updates to happen during a certain time of day:

  1. In Verkada Command, go to All Products > Cameras.

  2. Select the camera you want to schedule.

  3. At the top, click the Settings tab .

  4. By default, you see the settings under General.

  5. Toggle on Schedule Firmware Updates.

  6. Set the desired window for when updates should occur.

Note: The update window needs to be a minimum of 2 hours and the camera may reboot during this time.

Automatic failover

To ensure failsafe updates, each Verkada device is equipped with a dual-partition firmware bank. In the unusual event that a firmware update fails, the device automatically reverts back to the previous version of the firmware, and tries the update at a later time.

Firmware integrity checks

Verkada runs a periodic firmware integrity check on all cameras to ensure there hasn’t been any tampering with our firmware. If a device were to fail an automated check, our security team would be notified immediately and you are then contacted.


Does my camera stop recording during firmware updates?

We take extra care to ensure failsafe firmware updates and minimize service interruptions. Your camera will go offline for a few moments as the software update process is being finalized. These updates should occur during our regularly scheduled maintenance windows so service interruptions are minimal.

Need more help? Contact Verkada Support

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