Verkada releases regular updates to its firmware. These updates enhance security and functionality, and they are included at no cost as part of your cloud service license.

Scheduling firmware updates

Firmware is pushed automatically, no action is required to receive firmware updates.

Automatic failover

To ensure failsafe updates, each Verkada camera is equipped with a dual-partition firmware bank. In the unusual event that a firmware update fails, the camera will automatically failover to the previous version of the firmware.

If you have any questions, please email us at [email protected] 

Does my camera stop recording during firmware updates?

We take extra care to ensure failsafe firmware updates and minimize service interruptions.

Your camera will go offline for a few moments as the software update process is being finalized. These updates should occur during our regularly scheduled maintenance windows so service interruptions are minimal.

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