Once you’ve plugged your camera into a PoE-enabled device, it will automatically begin to boot. You'll then need to add your camera to your Verkada Command account. You can either do this through the Command portal or the iOS app.

From the Command portal:

On a desktop, laptop, or smartphone log into your Command account and select the "Add Device" button in the menu bar on the lefthand side of the page. Next, enter the camera’s serial number.

From the iOS app:

Login to the Verkada iOS app and select the menu button in the top left hand corner and select the "Add Camera" button.


Next, align the QR code on the back plate of the camera within the 4 blue corners of the scan box.

Once aligned the code will automatically scan and bring you to the cameras settings page.


Once you've entered or scanned your camera's serial number, the camera will begin transmitting video. Typically it takes 3-4 minutes for the video stream to become visible in Command. A solid blue status light on the front of the camera will indicate that it is connected, recording, and transmitting video.

If your camera doesn't connect automatically, be sure to review your Local Area Network (LAN) settings.

**NOTE: If you're adding lots of cameras, contact Verkada or your installer about how to add cameras to your account in bulk.

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