Once you’ve plugged your device into a PoE-enabled device, it will automatically begin to boot. You'll then need to add your device to your Verkada Command account. You can either do this through the Command portal or the iOS app.

Verkada supports up to 1,000 sites with up to 2,500 cameras per site.


In order to add a new camera to your organization, you must be one of the following:

  • An Organization Admin

  • A Site Admin of the site you are adding cameras to

In order to add a new access controller, air quality sensor, or alarm panel you must be:

  • An Organization Admin

Click here for more information on user permissions.

Command Website

On a desktop, laptop, or smartphone log into your Command account and navigate to the Devices page located in the left-hand menu. From here, select + Add Devices in the top right-hand corner.

Next, choose the site to put the device in and set the location. Then enter the device's serial number. Click Activate to add the device to your Org.

You can also add all the devices in an order to bulk import cameras.

Click Add an Entire Order on the Add Device page. Select the site and location for the new cameras and enter the order number The order number should be the following order V1S-1234-5678 or V2S-1234-5678.

Quick Camera Setup

When adding new cameras to Command you will have the option to copy settings from any camera in the same site onto these new cameras. Once you click activate on the Devices page a quick setup menu should pop up. From the dropdown menu in the top right-hand corner, you can select a camera from the site to copy the settings from. Once the desired camera is selected select Activate with above settings to add the cameras. If you want to skip this step and add the cameras with default settings select Activate with default settings.

Adding cameras via the Command Mobile App

Select the > button in the bottom right-hand corner and select the Add Device button. Align the QR code on the camera or box within the 4 blue corners of the scan area.

Once aligned the code will automatically scan and the camera will be added to your organization. You'll be brought to the camera's settings page and can either add more cameras or tap DONE to return to the previous page.

Camera Online

Once you've entered or scanned your camera's serial number, the camera will begin transmitting video. Typically it takes 3-4 minutes for the video stream to become visible in Command. A solid blue status light on the front of the camera will indicate that it is connected, recording, and transmitting video.

If your camera doesn't connect automatically, be sure to review your Local Area Network (LAN) settings and our troubleshooting article.

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