You need to add your devices to Command before you can access and manage them.
You need Org Admin or Site Admin permissions for a site to add a device.
Add devices
In Command, go to All Products > Devices
. At the top right, click Add Devices.
Enter the serial numbers or order numbers of the devices.
Click Add Devices. The newly added devices will display on Devices > All Unassigned Devices.
Alternatively, you can add devices using Scan QR or Upload CSV. If you upload a comma-separated value (CSV) file, you can download a template for ease of use.
Set up a device
You need to assign a device to a site and complete the setup to move it from the Unassigned Devices list. Devices can be set up individually or in bulk.
You can only set up one product type at a time. If devices from multiple product lines are selected, you will not see the 
Set Up option.
In Verkada Command, select All Products > Devices
. Under All Unassigned Devices:
Select the device(s) you want to set up.
Click
Set Up.
Under General:
Enter a unique name.
Select a site.
Enter a location.
(For cameras only) Under Settings:
(Optional) From the Default dropdown, select Copy from another camera and select a camera to copy its configuration.
Confirm the configuration or make any necessary changes.
Click Apply to configure the devices.
Need more help? Contact Verkada Support.