Verkada

The Inpatient visitor sign-in workflow associates a visitor with a current patient. Guest users have a range of tools to determine whether the visitor should be allowed to see a patient.

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Visitor signs in on a tablet. This process can be initiated in two ways:

1. Guest user: In the top right of the the healthcare portal, click New guest.

2. Visitor: Tap returning visitors, tap here on the tablet. 
 Note: This button is not available at secondary checkpoint tablets.

Visitor: Present ID or QR code to the tablet.

Note: This step can be skipped by the Guest user facilitating the visit.

Guest user: Verify the Full name and Date of birth are completed and are accurate.

Guest user: Add the visitor's contact information.

Guest user: Select Inpatient.

Guest user: Search for and select the name of the patient. You can do this by searching for the patient's name or room number.

(Optional) Guest user: Select the guest's relationship to the patient.

1. Visitor signs in on a tablet. This process can be initiated in two ways:
 1. Guest user: In the top right of the the healthcare portal, click New guest.
 
 2. Visitor: Tap returning visitors, tap here on the tablet. 
 Note: This button is not available at secondary checkpoint tablets.
2. Visitor: Present ID or QR code to the tablet. 
 Note: This step can be skipped by the Guest user facilitating the visit.
3. Guest user: Verify the Full name and Date of birth are completed and are accurate. 

4. Guest user: Add the visitor's contact information.
5. Guest user: Select Inpatient. 
6. Guest user: Search for and select the name of the patient. You can do this by searching for the patient's name or room number.
7. (Optional) Guest user: Select the guest's relationship to the patient. 
8. Guest user: Click Next.

A security screen will be conducted in the background if it is enabled for the Patient Visitor Guest Type. After the security screen is completed, the visitor will appear on the Wating tab.

While the visitor is waiting, a Guest user can do the following:

Review the patient's approved and denied visitor lists.

Review the number of visitors currently signed in to see the patient. 

Note: This number does not account for visitors who are in the waiting stage.

Mark the visitor as a guardian. By making this selection, the visitor's badge will include the indicator Guardian.

- Review the patient's approved and denied visitor lists.
- Review the number of visitors currently signed in to see the patient. 
 Note: This number does not account for visitors who are in the waiting stage. 
- Add a note to the visit.
- Mark the visitor as a guardian. By making this selection, the visitor's badge will include the indicator Guardian.

A Guest user can update the visitor's status in 3 ways:

Sign-in the visitor. The visitor may have a badge printed and is counted as currently visiting the patient.

1. Sign-in the visitor. The visitor may have a badge printed and is counted as currently visiting the patient.
2. Cancel the visit. 
3. Deny Entry.

An Inpatient visitor may be screened at their destination department or point of care to ensure that the visitor is in the correct location. See <a href="https://help.verkada.com/en/articles/10129722-healthcare-visitor-verification">Healthcare Visitor Verification</a> for more information.

Need more help? Contact <a href="https://help.verkada.com/en/articles/3430714-contact-verkada-support">Verkada Support</a>.

Inpatient workflow

Sign-in

Waiting

Visitor status

Verification