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Set a Default or Camera-Specific Location for Image and Video Data Storage and Processing

Set your default image and video data location in Verkada Command

Verkada’s standard camera option includes enough on-camera storage capacity for 30 days of continuously recorded video footage. Verkada systems enable you to store your organization’s data in the cloud using AWS for backup options worldwide. Learn how Verkada manages and processes data. See Data Storage & Processing Locations for more information.

Set a default org-level cloud data processing location

Org Admins can set the default data processing location for their organization as either the United States (US), European Union (EU), or Australia (AU).

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Data Privacy > Data Residency.

3

Next to Data Processing Location, select US, EU, or AU.

Authentication data will always be processed in the US during the organization’s initial configuration.

Set a default org-level cloud storage location for camera image and video data

Org Admins can set the default cloud storage location of image and video data for their organization as either United States (US), European Union (EU), Canada (CA), Australia (AU), or South Korea (KR).

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Data Privacy > Data Residency

3

Next to Default Image & Video Data Storage Location, click the dropdown and select the desired region for your camera image and video data to be stored in the cloud during org creation: US, EU, CA, AU, KR.

If CA or KR is selected, the data is stored in the region selected (CA or KR). However, data processing will still occur in the US.

This change is not retroactive. Only data uploaded after the selection will be stored in the new location.

Storage of the Incident Management feature’s camera image & video data

  • If you create a zip file using the Incident Management feature, copies of the archived clips are stored in the region associated with their original data storage location.

  • If the archived clips are stored in the US, the copies used to generate the ZIP file are also stored in the US. If the archived clips come from other regions, the copies are stored in the EU or AU, depending on their original storage location.

  • In addition, Incident Management creates a persistent copy of each archived clip in the organization’s selected data storage location when the incident is created. This copy is independent of the original archive and remains available until the incident report is deleted.

Set per-camera image and video data storage location

The per-camera storage setting takes precedence over the org-level default. In Verkada Command, from the Admin tab, Org Admins and Site Admins can choose to set the data storage location for individual cameras.

1

In Verkada Command, go to All Products > Cameras.

2

Select your camera.

3

At the bottom right of the camera live feed, click Settings.

4

Under Privacy > Camera Image & Video Data Storage Location, click the dropdown and select the desired region (US, EU, CA, AU, KR) for your data to be stored.

Need help? Contact Verkada Support.

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