Similar to alert notifications for cameras, you can enable alert notifications for Verkada access control events.
Antes de comenzar
Requirement. To configure alerts, you must be an Access Admin and a Site Access Admin. Learn more about Access Control Permissions.
Note: Alerts for door opened, door held open (DHO), door forced open (DFO), or Tailgating events only trigger if you have a door position indicator (DPI) installed.
Understand the various access control event types
You can enable alert notifications for a variety of access control events, depending on your configuration needs.
Door event alerts
Tipo de alerta | Descripción |
Acceso concedido | User is granted access to unlock an access-controlled door. |
Acceso rechazado | User is denied access to unlock an access-controlled door. |
Estado de entrada AUX cambiado | Signal is high for an AUX input. |
Desbloqueo AUX | La puerta se abrió usando un botón conectado a una entrada auxiliar. |
Apertura forzada de puerta (DFO) | Access controlled or locked door is opened without a request to exit (REX) detected or a user who has been granted access. |
Puerta que se mantiene abierta (DHO) | La puerta se mantiene abierta. En Ajustes del instalador, puede monitorear esto y establecer cuánto tiempo debe mantenerse abierta la puerta antes de que se envíe una alerta. |
Puerta abierta | Se abre la puerta. |
Desbloqueo REX | La solicitud de salida (REX) se activa y desbloquea una puerta. En Ajustes de hardware, puede configurar cuánto tiempo se mantendrá una puerta desbloqueada cuando una solicitud de salida la desbloquea. |
Horario modificado | Door’s state changed based on the door’s current door schedule or a schedule exception, or when the door is assigned a new non-default door schedule. |
Seguimiento detectado | Una cámara cercana detecta el seguimiento cercano en una puerta. |
Manipulación detectada | Solo disponible para cerraduras inalámbricas Assa Abloy y Allegion en este momento. La detección incluye estos escenarios:
|
Access controller event alerts
Tipo de alerta | Descripción |
Controlador de acceso sin conexión | Access controller is unresponsive and is not working properly. See Restart an Access Controller. |
Alarma de incendios liberada | Se desactiva la alarma de incendio. |
Alarma de incendio activada | First alarm is triggered. |
Area event alerts
Tipo de alerta | Descripción |
Double Entrance Violation | Same credential used to enter an area twice without being used to exit in-between. |
Double Exit Violation | Same credential used to exit an area twice without being used to enter in-between. |
AUX output event alerts
Tipo de alerta | Descripción |
AUX Output Activated | AUX output activated in response to an activation event. |
AUX Output Deactivated | AUX output deactivated in response to a deactivation event. |
Other alerts
Tipo de alerta | Descripción |
Estado de entrada AUX cambiado | Signal is high for an AUX input configured in Verkada Command as an "AUX Monitor". |
Bloqueo | Se activa el escenario de bloqueo de emergencia. |
Create an alert with access events
In Verkada Command, choose the path where you want to access the Create Alerts page:
All Products > Admin—See below for steps.
All Products > Access
—This procedure describes how to create an alert from here.
Under Access Control, select one of the event options. If you select a category of events (such as door events), you can select multiple events to trigger the same alert.
All of your alerts across all product lines are managed and created from this dialog and path. The process is broken down into 4 steps:
Events—Events that you want to include in the alert (type, device, site).
Destinatarios: personas designadas que pueden recibir alertas y formas de comunicación.
Horario: cuándo está programado el envío de las alertas.
Ajustes: nombre y descripción de la alerta.
Create Alert > Events
On Select Event: Depending on the selected event(s), you can choose to filter the alert for specific devices (or all devices) org-wide, site-specific, and/or device-specific.
On the left, select the Access device.
Select the desired event and click Next.
(Optional) If you selected one of the following door events, you can also filter the alert for specific users:
Acceso concedido
Acceso rechazado
Door Held Open
Horario modificado
Seguimiento detectado
Note: If you selected other events (in addition to those listed above), the alert is only filtered based on selected users when triggered by one of those events. Any other selected events will not be filtered based on users.
Click Done and continue with recipients.
Create Alert > Recipients
Search for any Command user to select and add as a recipient. You can select Command users individually or assign the alert to a group.
Select notification preferences: push notification, SMS, email, or Alerts page only. By default, you are added to the alert created.
Click Done and continue with the schedule.
Create Alert > Schedule
Select the notification schedule. You must specify what days and time spans you would like alerts to create for the criteria you chose in the Events section. By default, it is set to 24/7.
Haz clic en Siguiente.
Select your device's notification preference (horn speaker or audio file).
In addition to notifying individuals, you can configure your horn speaker to play given a specific alert. These alerts can be text-to-speech or an uploaded MP3 file that plays when an alert event occurs.
Access the Admin page
In Command, go to All Products > Admin
.
On Org Settings, scroll down and select Manage Alerts.
At the top right, click New Alert.
Configure the following settings, as outlined above:
Events—You want to include in the alert (type, device, site).
Recipients—Designated people who can receive alerts and form of communication.
Schedule—When alerts are scheduled to be sent.
Settings—Name and description of the alert. The settings are device-specific.
Follow the same steps as above, starting with Create Alert > Events.
Recursos relacionados
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