Verkada supports secure mobile NFC credentials via Apple Wallet, allowing employees to unlock doors with a tap of their iPhone or Apple Watch. This article details the steps to configure this feature in Command before your employees can enable it on their devices.
You must purchase Mobile NFC licenses and claim them in Command before you see the option to enable Mobile NFC. Contact Verkada Sales for more information.
Restrictions of Verkada badges on Apple Wallet:
Verkada badges on Apple Wallet are not compatible with AD31 or AD32 reader hardware or any non-Verkada readers.
Every reader in your organization must be compatible.
Verkada can only support corporate badges on Apple Wallet. Verkada cannot issue resident cards for multi-family units, room keys for the hospitality industry, or student IDs in higher education.
For any questions on Mobile NFC, reach out to [email protected].
Command configuration
You need Org Admin permissions to enable Mobile NFC.
Organization level
In Verkada Command, go to All Products > Admin
.In the left navigation, select Org Settings
> Manage Mobile NFC. Toggle on Mobile NFC Unlock. You must fill out and sign a form agreeing to Apple’s policies. Once signed, you will have access to Apple Wallet.
(Optional) Toggle on Allow users to badge in with a locked phone to allow users to open doors without unlocking their phones. If this toggle is off, users must unlock their phones in order to use Mobile NFC.
Badge in with a locked phone
If you enabled Allow users to badge in with a locked phone at the organization level, you will also need to enable it at the following levels:
NFC Unlock must be enabled on a door in order to use Mobile NFC.
Access settings
In Verkada Command, go to All Products > Access
.On the left navigation, click Access Settings
.Toggle on Allow users to badge in with a locked phone.
Site settings
In Verkada Command, go to All Products > Access
.From the All Sites dropdown, select a site.
At the top, click Settings
.Toggle on Allow users to badge in with a locked phone.
Door settings
In Verkada Command, go to All Products >Access
.From the All Sites dropdown, select a site.
Select a door and click Settings
.Under Verkada Pass, toggle on Allow users to badge in with a locked phone.
User configuration
You need Access Control Manager permissions or higher to edit the NFC unlock settings for a user.
For users to badge in with Mobile NFC, they must have Mobile NFC enabled on their access profile.
In Access Settings and Site Settings, you can see whether Mobile NFC has been enabled for the organization, but this setting can only be changed from the Org Settings page.
Individual user configuration
In Verkada Command, go to All Products > Access
.On the left navigation, click Access Users and Groups
.Select a user and click Profile.
Under Verkada Pass, toggle on Mobile NFC.
Bulk user configuration
In Verkada Command, go to All Products >Access
.On the left navigation, click Access Users and Groups
.Select the checkbox next to each user that you want to grant Bluetooth unlock permissions.
In the top right, click Enable Mobile NFC
.When prompted, click Confirm.
You can also bulk enable Mobile NFC via CSV user import by setting the mobileNfc field to True.
Need more help? Contact Verkada Support.