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Add Gateway to Command

Add your Cellular or Wi-Fi Gateway to your Verkada Command account

Updated this week

You need to add your gateway to Command before you can access data and manage settings.

You must create a Verkada Command account and log in with Org Admin permissions to activate and configure a gateway.


Claim your gateway

  1. In Verkada Command, go to All Products > Devices.

  2. On Devices, at the top right, click Add Devices.

  3. Enter or scan the gateway’s serial number.

  4. Once added, you can find the device in the Unassigned Devices site.


Set up your gateway

  1. In Verkada Command, go to All Products > Devices.

  2. Select your gateway.

  3. Under General enter the following information:

    1. Name

    2. Site

    3. Location

  4. (Optional) If you have a Wi-Fi gateway, See Enable Wi-Fi on Outdoor Wi-Fi Gateway to enable Wi-Fi on the device.

  5. Click Apply to finish the setup process.


Need more help? Contact Verkada Support.

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