Occupancy Trends | Verkada Help Center

The Occupancy Trends feature provides organizations with an estimate of the foot traffic at critical locations within their facilities. These estimates can provide valuable insights for optimizing staffing, adjusting hours of operation, and or tracking the

performance of marketing and promotional activities.

Occupancy Trends is Currently available on the CB52, CB62, CM42, CD32, CD42, CD52, and CD62 devices

Note: In order to utilize Occupancy Trends People Analytics must also be enabled. For instructions for enabling People Analytics, please follow the steps in this guide.

Installing your Camera for Occupancy Trends

For best performance, there are some considerations that should be taken during the installation of a camera where Occupancy Trends will be enabled.

Choose a one-directional path
1. Occupancy Trends works best in locations like doors and hallways.
Install the camera 8-12 feet away from the digital line
Position cameras no more than 40˚ – 60˚ degrees vertically from the location of the digital line.
Minimize Occlusions and Constructions between the camera and the line
Ensure good illumination and visibility on both sides of the line.
1. Users must be visible on both sides of the line for at least a second

Enabling Occupancy Trends

In order to enable Occupancy Trends, first browse to the cameras Settings page. From there, browse to the Analytics section and toggle on the Occupancy Trends switch as highlighted in the screenshot below.

After enabling the feature, return to the camera's main page and select the Analytics tab displayed beneath the camera's live feed. Once there, you'll see the + Add lines button as shown in the screenshot below.

A screenshot showing a simple white background with a pictographic depection of a line. At the bottom of the screen is a black button that reads + add lines

Selecting that button will bring you to the wizard shown in the screenshot below. Here you can click and drag on the camera view to draw a line across the screen. Users can draw multiple lines, though data from all lines will be aggregated.

Users may also click either of the dropdown displayed near the arrow heads to change how users that are crossing in that direction are counted. The Ignore option will mean that users crossing this direction are not counted by the occupancy trends feature.

A close-up screenshot highlighting a dropdown menu for the occupancy feature as described in the above paragraph.

After setting up the lines for the camera's view, select the Save button displayed in the lower right-hand corner of the line wizard.

Viewing Occupancy Trend Estimates

After enabling Occupancy Trends and establishing your line, results can be viewed by returning to the device's Analytics tab as previously described. Here, you will be presented with all the estimated In and Out counts for your selected period of time, and can hover your mouse over individual bars to see the numeric count for that period.

A screenshot from within Verkada Command showing the Occupancy Trends UI. A gray filter bar is at the top of the screen and below it are several light blue bars showing when a user entered or exited

Selecting the leftmost time filter allows you to increase the range of time covered by the occupancy trends graph, up to a maximum of 365 days.

A dropdown menu showing the options last 24 hours, last week, last 30 days, last 180 days, and last 365 days with last 24 hours having been selected

Selecting the rightmost filter allows you to choose the period of time that each column in the graph represents.

A dropdown menu showing 15 minutes and 1 hour with 15 minutes having been selected.

Exporting Occupancy Trends Results

Occupancy Trends results can be exported as a .csv file. To do so, Browse to the Analytics tab as described above, then select the Download button highlighted in the below screenshot. After selecting the button your browser will automatically begin downloading your occupancy trends results.

Please see our user guide for more information.