Verkada is announcing the upcoming end-of-sale of the SV11 Environmental Sensor,
to be replaced by the SV23 Air Quality Sensor.
Final orders for the SV11 must be received by March 1, 2023.
End-of-Support date for this product is March 1, 2033.
FAQ
What does this mean?
As of March 1, 2023, we will no longer sell the SV11 Environmental Sensor for net new installations. All existing orders for the SV11 will be fulfilled. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.
Can customers return a SV11 that they have purchased?
Customers may return SV11 within 30 days of purchase.
What happens if a SV11 under warranty needs to be replaced?
We will replace SV11 units with an SV23 unit if SV11’s are no longer available.
Key definitions
End-of-Sale Announcement (this article): Official End-of-Sales notice.
End-of-Sale Date: The last date to order the product through Verkada.
End-of-Support Date: The last date a product will be supported by Verkada.
Need more help? Contact Verkada Support.