The Engage series of locks contains the NDEB, LEB, and LE wireless locksets.
The LEB and LE are mortise locks while the NDEB is cylindrical.
This integration supports the NDEB, LE, and LEB series.
NDE locks are not supported - they are outdated and use old SSL standards
Verkada's integration supports both online and offline modes with the Schlage locks
With an online integration, all door events, user updates, schedule updates, etc. are available in real time through a connection between the lock, the GWE hub, and the AC41/42.
With an offline integration, all door events, user updates, schedule updates, etc will be published in command every 24 hours, unless forced to sync through the Allegion mobile app.
This article covers configurations for both online and offline configuration and setup.
Setup Instructions
Setup The Engage Lock
Schlage Resources:
Set Up the GWE Hub
Schlage Resources:
Note: Always factory reset all devices prior to set up
Note: The RS485 Address should NOT be 0, the low and high addresses should be up to 10 increments apart. For example, RS485 address: 1, Low Address: 151, High Address 161
Wiring the GWE Hub to the AC41/42
A > TX-
+ > ACP DC power input +
B > RX+
- > ACP DC power input -
Online Installation Guide
The online integration allows the lock to remain online and check in with command frequently. This means that the engage series online integration supports real-time communication such as remote unlock or lockdowns. To set up the integration please do the following:
Log In to the organization that you would like to install the lock-in
Note: You must be an Organization Admin. If you are not an admin, contact an Organization Admin to be granted this role.
Open the Access Tab
Note: You must have at least one Access Controller in your account to see the Access tab.Navigate to your devices in the left menu
Select Add Device
Enter in your AC41/42 Serial Number and activate the device
Ensure the AC41/42 is in Schlage Mode
Navigate to the AC41/42
Add a door
Select door type: NDEB/LE/LEB
Note: Please contact support if the option to add Wireless - NDEB/LE/LEB does not show up.
Enter the corresponding GWE Hub address and lock address you configured in the engage app
Proceed to name the door, configure sites, settings etc
Door will pair and appear in your doors list
Battery & Connectivity Status will appear
Offline Installation Guide
The offline integration allows the lock to remain offline and check in with Command once every day. This means that the engage series offline integration does not support real-time communication such as remote unlock or lockdowns. Real-time updates are available for tamper events and door forced open events. To set up the integration please do the following:
Log In to the organization that you would like to install the lock-in
Note: You must be an Organization Admin to install Engage WiFi Locks. If you are not an admin, contact an Organization Admin to be granted this role.
Open the Access tab from the All Products menu
Note: You must have at least one Access Controller in your account to see the Access tab.
Select "Manage Sites" on the top right
If the site that you want to add Engage WiFi locks to does not exist, create it by clicking "+ Add...". If it does exist select "Settings" on the right.
If you can see the site, but can not see "Settings" that means you are not a Site Admin for the given site. Make yourself a Site Admin by clicking "Admins" and adding yourself.
Select "Allegion Engage WiFi Locks" on the left
If you can not see this section, contact your Verkada representative they need to enable the Beta feature for your organization.
Verkada Sites are mapped 1:1 with the Sites in the Engage app. If someone in your org has not already created a matching site in the Engage App, the UI will show "Create Site". Click this button to create the matching Engage site, and invite yourself to it.
If someone else in your organization has already created this site, you will see an "Invite" button instead. Click this button to invite yourself as a Manager of the Engage site.
You have now created an Engage Site, and you should have received an email with an invite to the Engage app. Clicking the "Accept This Invite" link in the email will bring you to the Engage portal, where you can create an Engage account or sign in if you already have one.
Download the Engage App from the iOS or Android app store.
Sign in to the app using the same email/password that you set up above.
You should see an Engage Site with the same name as your Verkada Site, select this site to add devices to the site.
Go to the "Devices" tab and select the "+" to begin adding Engage WiFi devices. Go through the flow to add your NDE or LE device. When asked if you want to use Site Defaults, select yes.
Make sure you set the server to the following:
Note: there is a new server address as of 7/5/2022 for all Schlage wireless locks that connect to Verkada.
Make sure the server address is as pictured
Once you have finished adding your device to the Engage app, return to Verkada Command and select "Sync" to pull the newly registered devices into Command.
If you navigate to the Devices tab on the right, you should now see your Engage device in Command. (Note: You may need to refresh the page to see the new device).
Select the device to see the single "Door" associated with it. You can manage this Door in the same way you would a Door that is registered to an AC41/42.
The Engage Wifi devices will not sync with the server immediately, to force an update immediately, open the App, Select the device, and Click "Update From Server".
All Engage Locks will appear as a door in the interface. For each door: Connectivity status will be displayed