The Engage series of locks contains the NDEB, LEB, and LE wireless locksets.

The LEB and LE are mortise locks while the NDEB is cylindrical.

  • This integration supports the NDEB, LE, and LEB series.

  • NDE locks are not supported - they are outdated and use old SSL standards

  • Verkada's integration supports both online and offline modes with the Schlage locks

  • With an online integration, all door events, user updates, schedule updates, etc. are available in real time through a connection between the lock, the GWE hub, and the AC41.

  • With an offline integration, all door events, user updates, schedule updates, etc will be published in command every 24 hours, unless forced to sync through the Allegion mobile app.

This article covers configurations for both online and offline configuration and setup.

Setup Instructions

Setup The Engage Lock

Schlage Resources:

Engage Lock Pairing: Step By Step

How to Install: Cylindrical Lock

How to Install: Mortise Lock

Set Up the GWE Hub

Schlage Resources:

Gateway (GWE): Factory Reset

Note: Always factory reset all devices prior to set up

Gateway (GWE) Set Up Manual

Gateway Set Up: Step by Step Tutorial

Note: The RS485 Address should NOT be 0, the low and high addresses should be 4 increments apart. For example, RS485 address: 1, Low Address: 151, High Address 154

Wiring the GWE Hub to the AC41

A > TX- + > ACP DC power input +

B > RX+ - > ACP DC power input -

Online Installation Guide

The online integration allows the lock to remain online and check in with command frequently. This means that the engage series online integration supports real-time communication such as remote unlock or lockdowns. To set up the integration please do the following:

  1. Go tohttps://command.verkada.com

  2. Log In to the organization that you would like to install the lock-in

    1. Note: You must be an Organization Admin. If you are not an admin, contact an Organization Admin to be granted this role.

  3. Open the Access Tab
    Note: You must have at least one Access Controller in your account to see the Access tab.

  4. Navigate to your devices in the left menu

  5. Select Add Device

  6. Enter in your AC41 Serial Number and activate the device

  7. Ensure the AC41 is in Schlage Mode

  8. Navigate to the AC41

  9. Add a door

  10. Select door type: NDEB/LE/LEB

  11. Enter the corresponding GWE Hub address and lock address you configured in the engage app

  12. Proceed to name the door, configure sites, settings etc

  13. Door will pair and appear in your doors list

  14. Battery & Connectivity Status will appear

Offline Installation Guide

The offline integration allows the lock to remain offline and check in with Command once every day. This means that the engage series offline integration does not support real-time communication such as remote unlock or lockdowns. Real-time updates are available for tamper events and door forced open events. To set up the integration please do the following:

  1. Go to https://command.verkada.com

  2. Log In to the organization that you would like to install the lock-in

    1. Note: You must be an Organization Admin to install Engage WiFi Locks. If you are not an admin, contact an Organization Admin to be granted this role.

  3. Open the Access Tab

    1. Note: You must have at least one Access Controller in your account to see the Access tab.

  4. Select "Manage Sites" on the top right

    1. If the site that you want to add Engage WiFi locks to does not exist, create it by clicking "+ Add...". If it does exist select "Settings" on the right.

    2. If you can see the site, but can not see "Settings" that means you are not a Site Admin for the given site. Make yourself a Site Admin by clicking "Admins" and adding yourself.

  5. Select "Allegion Engage WiFi Locks" on the left

    1. If you can not see this section, contact your Verkada representative they need to enable the Beta feature for your organization.

  6. Verkada Sites are mapped 1:1 with the Sites in the Engage app. If someone in your org has not already created a matching site in the Engage App, the UI will show "Create Site". Click this button to create the matching Engage site, and invite yourself to it.

    1. If someone else in your organization has already created this site, you will see an "Invite" button instead. Click this button to invite yourself as a Manager of the Engage site.

  7. You have now created an Engage Site, and you should have received an email with an invite to the Engage app. Clicking the "Accept This Invite" link in the email will bring you to the Engage portal, where you can create an Engage account or sign in if you already have one.

  8. Download the Engage App from the iOS or Android app store.

  9. Sign in to the app using the same email/password that you set up above.

  10. You should see an Engage Site with the same name as your Verkada Site, select this site to add devices to the site.

  11. Go to the "Devices" tab and select the "+" to begin adding Engage WiFi devices. Go through the flow to add your NDE or LE device. When asked if you want to use Site Defaults, select yes.

  12. Make sure you set the server to the following:

    Note: there is a new server address as of 7/5/2022 for all Schlage wireless locks that connect to Verkada.

    1. Make sure the server address is as pictured

  13. Once you have finished adding your device to the Engage app, return to Verkada Command and select "Sync" to pull the newly registered devices into Command.

  14. If you navigate to the Devices tab on the right, you should now see your Engage device in Command. (Note: You may need to refresh the page to see the new device).

  15. Select the device to see the single "Door" associated with it. You can manage this Door in the same way you would a Door that is registered to an AC41.

  16. The Engage Wifi devices will not sync with the server immediately, to force an update immediately, open the App, Select the device, and Click "Update From Server".

  17. All Engage Locks will appear as a door in the interface. For each door: Connectivity status will be displayed

Did this answer your question?