To add additional security to a door, you can require both a key card and an entry code to gain access. You can only add this type of two-factor authentication (2FA) to doors that include both a badge reader and a keypad.
You must have both a key card and an entry code configured on your access profile to access any door configured for card + code.
When unlocking a door, the card or fob must be scanned on the reader before the PIN code is entered.
In the Pass app, Bluetooth Unlock does not function as a keycard and cannot unlock the door. However, Nearby and Remote Unlocks will still unlock the door without requiring a code.
If you have an In/Out door card + code will only be required when entering the door.
You must be an Access Site Admin of at least one site with an access controller in it to view the access controllers option on the Devices page. See Roles and Permissions for Access Control for more information.
Enable card+code on a door schedule
You must create a door schedule if you have not done so already.
In Verkada Command, go to All Products > Access
.On the left navigation, click Schedules
.Select Door Schedules.
Select the schedule to which you want to add card+code.
Select the day on the schedule you want to enable this feature and configure these settings as needed:
Card+Code Entry Door status.
Start and end times for the schedule.
Days the schedule repeats on.
Click Done when finished.
Click Save.
Enable card+code on a door exception
You must create a door exception if you have not done so already.
In Verkada Command, go to All Products > Access
.On the left navigation, click Schedules
.Select Door Exceptions.
Select the exception to which you want to add card+code.
Select the day on the schedule you want to enable this feature and configure these settings as needed:
Card+Code Entry Door status.
Start and end times for the schedule.
Days the schedule repeats on.
Click Done when finished.
Click Save.
Troubleshooting
A common issue with card+code is that one of the authentication methods fails. To troubleshoot this, temporarily disable Card+Code Entry for Access Controlled until it is confirmed that both the key card and entry code can individually grant access to the door.
Need more help? Contact Verkada Support.