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Access Control
Configuration and Setup
Enable Card+Code with Access Control
Enable Card+Code with Access Control

Learn how to unlock a door with 2FA requirement

Updated today

To add additional security to a door, you can require both a key card and an entry code to gain access. You can only add this type of two-factor authentication (2FA) to doors that include both a badge reader and a keypad.

Required:

  • You must have both a key card and an entry code configured on your access profile to access any door configured for card +code.

  • When unlocking a door, the card or fob must be scanned on the reader before the pin code is entered.

  • You must be an Access Site Admin of, at least, one site with an access controller in it to view the access controllers option on the Devices page. Learn more about Roles and Permissions for Access Control.

Enable card+code on a door schedule

Required. You must create a door schedule if you have not done so already.

  1. In Verkada Command, go to All Products > Access.

  2. On the left navigation, click Schedules .

  3. Select Door Schedules.

  4. Select the schedule to which you want to add card+code.

  5. Select the day on the schedule you want to enable this feature, and toggle on First Person In.

  6. Configure these settings, as needed:

    1. Card+Code Entry Door status.

    2. Start and end times for the schedule.

    3. Days the schedule repeats on.

    4. Access groups with users who can start the schedule.

    5. Grace period before the schedule starts that an admin credential can start the schedule.

    6. Click Done when finished.

  7. Click Save.

Enable card+code on a door exception

Required. You must create a door exception if you have not done so already.

  1. In Verkada Command, go to All Products > Access.

  2. On the left navigation, click Schedules .

  3. Select Door Exceptions.

  4. Select the exception to which you want to add card+code.

  5. Select the day on the exception you want to enable this feature, and toggle on First Person In.

  6. You can configure these settings, as needed:

    1. Card+Code Entry Door status.

    2. Start and end times for the schedule.

    3. Days the schedule repeats on.

    4. Access groups with users who can start the schedule.

    5. Grace period before the schedule starts that an admin credential can start the schedule.

    6. Click Done when finished.

  7. Click Save.

Known Issues

A common issue that occurs with card+code is that one of the authentication methods fail. To troubleshoot this, temporarily disable Card+Code Entry for Access Controlled until it is confirmed that both the key card and entry code can individually grant access to the door.

Related resources


Need more help? Contact Verkada Support

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