Viewing Recorded Video Footage

Recorded video footage can be accessed from the history page in Command

Updated over a week ago

Command History player allows you to review recorded Video Footage from your cameras. This player is accessible from the History tab of any camera, or it can be opened by clicking on motion events. The history player offers various buttons and functions that are meant to streamline investigations and make it easy for you to find and jump to relevant events.

Navigating to History in Command

  1. Select the camera you want to view the history of and select the History tab.

  2. Scroll down to see the available footage. You can also change the date and time from the menu bar above the footage segments instead of scrolling.

  3. Click on the segment of footage you want to view.

Once you select a segment of history that you want to view, mouse over the playback screen, and you will see the following:

Steps for finding footage

To scrub through your footage, you have two options:

  1. With your mouse hovering over the video, you can scroll using your scroll wheel or trackpad to move the footage forward or backward

  2. You can mouse over the timeline and then click and drag to move the footage forward or backward

Note: Blue segments on the timeline indicate that the camera detected people motion events at those times.

To jump to a specific date and time, you can also use the date and time bar at the bottom of the video. Simply click this button to bring up the option to change the day and time.

Left menu controls (from left to right)

  • Play/Pause the footage

  • Move backward in 10 second increments

  • Move forward in 10 second increments

  • Move backward in one frame increments

  • Move forward in one frame increments

  • Change the playback speed from .25x - 3x

Right menu controls (from left to right)

  • Add up to 4 cameras to multi-camera playback

  • Take a screen capture of the footage

  • Start an archive

  • Change the video quality settings and select events of interest

  • Enter full screen

Reviewing People Motion Events

If you want to quickly fast forward or backward through all of your available footage, you can hover your mouse on the timeline beneath the main video player and scroll left or right. Click and drag to skip through multiple days quickly; you can use this to search through the camera's entire retention.

If you want to quickly jump to the next or previous people motion event (marked by blue bars), you can click on the blue arrows at the edges of the timeline.

Reviewing Events

Events related to the camera in the Command interface will be marked on the player timeline with red dots. When the playhead comes close to a red dot, a preview of the event will appear in the bottom right corner of the video feed. To expand this preview, simply click on it once. Once expanded, clicking on the event's title will allow you to navigate to the dedicated event page, where you can search for additional results.

Additionally, you can view sections of previously archived footage on the timeline. These archived segments will stand out with a yellow line on the player timeline. Clicking on this archive preview enables you to navigate to either the beginning or end of the archive, as well as open the archive page to share or download the archive.

If necessary, you can choose to hide event markers and previews. To do this, deselect the corresponding events in the player by clicking the gear icon located under the right menu controls.

It's important to note that a camera will only display events that are specifically linked to that particular camera. This linkage can occur either because the camera has been configured to identify those specific events (such as Person of Interest or License Plates of Interest), or because the camera serves as a contextual camera for a sensor or a door (in the case of events like Vape Index or Door/Keycard events). The following types of events are currently supported within the History Player:

  • Person of Interest

  • License Plate of Interest

  • Door Forced Open

  • Door Held Open

  • Keycard Denied

  • Vape Index

  • Archive Clips

Bandwidth Requirements

Viewing historical footage entails the camera streaming the footage to Command, then it is delivered to your viewing device. Playback covering motion will be in HQ, while times with no motion will be in SQ. This article contains bandwidth requirements by camera model. Viewing multiple cameras at once, discussed here, increases bandwidth requirements on the network linearly.

The amount of bandwidth required for playback can be determined with the following formula:

HQ or SQ bitrate * playback speed * number of cameras being viewed = Total bandwidth requirement

Keyboard shortcuts

Below are some useful shortcuts if you are going through historical footage on Verkada Command:

⟶ (Right arrow key)

Allows you to go forward one frame at a time

⟵ (Left arrow key)

Allows you to go backward one frame at a time

↑ (Up arrow key)

Allows you to go forward 10 seconds at a time

↓ (Down arrow key)

Allows you to go backward 10 seconds at a time


Pauses/plays the video.

Mobile Apps

In the mobile app, you initiate a search from a live feed and scrub back in time which is slightly different than the browser experience. The smooth and simple scrubbing method elegantly complements the touchscreen capabilities of the mobile device while permitting easy navigation between real-time and historical viewing.

Steps to scrub history

  1. From any camera tap the feed to expand to the scrub menu at the bottom of the live stream

  2. Swipe right to scrub back in time. You can swipe left or right when you are back in time to find the exact point

  3. Stop scrubbing once you find the desired point in time and wait for the progress indicator on the date and time to load the footage

  4. Let the history play

  5. Click Live once you are done to go back to real-time

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