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Events and Alerts
Configure and Enable Crowd Events
Configure and Enable Crowd Events

Learn how to set up crowd events

Updated over a week ago

Verkada cameras can proactively notify you via SMS (text) or email when a camera detects more than the user-specified number of people or vehicles in the camera's field of view.

Note: Crowd events are configured on a per-camera basis.

Configure crowd events

Required. You must have Site Admin permissions to configure crowd events on a camera. There can only be one crowd event configuration per camera that applies to all users in the organization. Learn more about roles and permissions for cameras.

You can configure a camera to emit crowd events when it registers more than one person or vehicle in its field of view. Crowd events are supported on all Verkada cameras, including D30/D50 cameras.

  1. In Verkada Command, go to All Products > Cameras.

  2. Select the camera you want to enable this feature on.

  3. At the right of the camera feed, click Settings.

  4. On the left, scroll down to Events.

  5. Toggle on Crowd Events.

  6. Select the minimum number of people or vehicles required to trigger the event. This setting does not require people or vehicle history to be enabled on the camera.

  7. Click Done.

Enable crowd event alerts

After you set up crowd events on your camera(s), specify which type of alert you want to receive.

Note: You need to set email and SMS alerts on a per-user basis.

  1. In Verkada Command, go to All Products > Cameras.

  2. Select the camera you want to enable this feature on.

  3. At the right of the camera feed, click Settings.

  4. On the left, scroll down to Events.

  5. On the left navigation, click Alerts.

  6. Check the type of alert you want to receive (email or SMS). To get notifications to your email or via SMS, you first need to verify your email and your phone number.

Learn more about how to Get Started with Events and Alerts.

Related resources


Need more help? Contact Verkada Support


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