Verkada cameras are plug-and-play. When you add them to your organization and connect them to the network, they will obtain an IP address automatically using DHCP and establish a connection to Command.

In some instances, you may need the camera's MAC address to set a DHCP reservation or add it to a port security whitelist for full network access. When comes online and reports in to Verkada Command, Command shows the MAC address for every camera on the Devices page and the camera's settings page. To see the option to add the MAC address filter, you must be an Org Admin.

Camera's Settings Page

  1. Select the desired camera

  2. Select the Settings tab

  3. You will find the MAC address under the General tab

Devices Page

  1. Click the Devices page on the left-hand menu

  2. Scroll down to the desired camera, select it and notice the MAC address below the live stream thumbnail

MAC address filter

  1. Click the list button

  2. Filter for MAC address

In the event that MAC address reservations and/or port security whitelists must be configured first, please send an email [email protected] with your Verkada Order Number requesting the MAC addresses for each device on the order.

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