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Create and Delete Groups

Learn how groups allow you to easily control user access to sites and subsites

Updated over a week ago

Organization Admins can create groups to easily manage large numbers of users who should receive the same permissions on the Verkada Command platform. You can create a group and grant it permissions that will apply to all members of the group. When you delete a group, the users no longer have access to the sites and subsites from that group.

Create a group and assign site role permissions

  1. In Verkada Command, go to All Products > Admin.

  2. In the left navigation, select Org Settings > Groups.

  3. At the top right, click Create Group.

  4. On Create Group, enter the group's name, and select Create.

  5. On Add Members to this Group, select the users you want to add to the group and click Add.

  6. On your newly created group page:

    1. At the top, click the Site Roles tab.

    2. Click Assign Roles. Alternatively, you can (at the top right), click the kebab (3 horizontal dots) icon and select Manage Roles to get to the same page.

    3. On Assign Roles, grant the necessary permissions to the group. Options include Site Admin, Site Viewer, Live-Only Viewer, and No Access. See Roles for Command Users for details about those roles.

    4. Click Save.

    You new user/member should receive an invite to join the group.

Set site and subsite permissions for existing groups

  1. In Verkada Command, go to All Products > Admin.

  2. In the left navigation, select Org Settings > Groups.

  3. At the top right, click Create Group.

  4. On Create Group, enter the group's name, and select Create.

  5. On Add Members to this Group, select the users you want to add to the group and click Add.

  6. On your newly created group page:

    1. At the top, click the Site Roles tab.

    2. At the top right, click the kebab (3 horizontal dots) icon and select Manage Roles.

    3. Select the existing site (and subsite) you want to modify and select the role to grant the necessary permissions.

    4. Click Save.

Add users to a group

You can add users to a group from the Users page or the Groups page.

Users page

  1. In Verkada Command, go to All Products > Admin.

  2. In the left navigation, select Org Settings > Users.

  3. Select the user you want to add to a group

  4. At the top right, click Add User.

  5. On Add User:

    1. Enter the first name, last name, and email (required).

    2. (Optional) Grant Org Admin access to this user.

    3. Click Assign Groups.

    4. On the dropdown list, enter a group name or find the group name you want to assign this user.

    5. Click Add.

Groups page

  1. In Verkada Command, go to All Products > Admin.

  2. In the left navigation, select Org Settings > Groups.

  3. Select a user (or multiple users)

  4. On the Members page, at the top right, click the kebab (3 horizontal dots) icon

  5. Select Add Member.

  6. On Add Members to this Group, select the users you want to add to the group and click Add.

Note: Users can be a member of multiple groups and will default to the highest level of permission set for them.

Delete a group

  1. In Verkada Command, go to All Products > Admin.

  2. In the left navigation, select Org Settings > Groups.

  3. Check the box next to the group you want to delete. You can only select 1 group at a time.

  4. At the top right, click the Delete (trash can) icon. Alternatively, you can hover over a group name and to the right of your selection, click the trash can icon.

  5. When prompted to confirm, click Delete.


Need more help? Contact Verkada Support.

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