Intercoms can be paired with Viewing Stations in two ways:
As a Security Camera – Adds the intercom’s video stream as a tile on the viewing station.
Call Video – When an intercom call is placed, the selected video automatically displays in full screen on the Viewing Station, giving dispatchers immediate visual context.
Call audio is not included. Calls must still be answered on another receiver.
Configuration
In Verkada Command, go to
All Products > 
Devices.Select your viewing station.
In the top right, select
.Under Intercoms, select the intercoms you want to pair with the viewing station.
When a call is placed from one of these intercoms, its video automatically opens in full screen on the viewing station.
Interact with calls
Emergency intercom calls
Emergency intercoms appear differently from regular intercoms on viewing stations.
Emergency call video is outlined in red for clear visibility.
During simultaneous calls, emergency intercom video is prioritized and placed on the left side of the screen.
Simultaneous call handling
If multiple intercom calls are received simultaneously, they are displayed as tiles on the screen.
Minimize call video
Use the Apple TV remote to exit the call video. To return, click the banner at the top of the screen.
Need more help? Contact Verkada Support.