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Industry Alerts

Get alerted when specific events take place within your organization.

Updated over a week ago

Enable Industry Alerts to receive near real-time notifications for specific events involving a person or vehicle. In Verkada Command, these events are classified and organized by common industry use cases.

You need Site Admin permissions for the site a camera is in to configure motion alerts.


Configure Industry Alerts

Create Alert > Cameras

  1. On the Command homepage, left navigation, click Alerts .

  2. At the top left, click New Alert.

  3. On Select Event, choose Camera > AI-Powered Alert.

  4. On Cameras:

    1. Choose to receive alerts from Sites or Individual Cameras.

    2. Click Done to continue.

  5. On AI Powered Alert:

    1. Select a pre-configured common industry use case, or

    2. Choose Custom to create your own industry use case.

    3. Click Done to continue with the alert recipients.

Create Alert > Recipients

  1. On Recipients, add users individually or assign the alert to a group.

  2. Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.

  3. (Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.

  4. Click Done and continue with the alert notification schedule.

Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.

Create Alert > Notification Schedule

  1. On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.

  2. Click Done and continue to finish the alert.

  1. Click Done and continue to device actions or finish the alert.

Create Alert > Device Action

  1. On Device Action, select the horn speaker(s) you want to play your message.

  2. Select your notification preference (Text to Speech or Audio File).

    1. For Text to Speech, enter a message up to 200 characters.

    2. For Audio File, drag and drop the file or click choose a file to upload your audio clip.

  3. Click Done and continue with finish the alert.

Finish the alert

  1. In the bottom right of the configuration window, click Next.

  2. Enter a descriptive name for the alert.

  3. Click Done to complete the setup.

Need more help? Contact Verkada Support.

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