Verkada Wireless Lock Command Setup

Learn how to set up the AL54 in Verkada Command

Before you begin

Make sure the following devices are installed and powered before starting your Command configuration:

• AL54 installed on a door powered with 8 AA batteries

  Note: Refer to the AL54 Installation Guide for setup instructions

• AC12 powered through PoE

• WH32 connected to an AC12 via RS485

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Configuration

1

Add the AC12 to your Command organization and complete the setup.

2

Under Device Mode, select Verkada Wireless Lock.

3

After setup, click View Device.

Note: If setup was completed previously, go to the Devices page, select the AC12, and click the arrow on the right panel to open its configuration page.

Connect a hub

1

From the Wireless lock configuration page, click + Add Hub.

2

Select + New Hub.

3

Enter the Hub Serial Number and Hub Name, then click Add.

Connect a lock

1

From the Wireless lock configuration page, click + Add Lock.

2

Select + New Lock.

3

Enter the Lock Serial Number and Lock Name, then click Add.

Note: The serial number is located under the lock’s battery cover.

The AL54 should connect to the WH32 within a few seconds.

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View and modify AL54 settings

1

In Command, go to All Products > Access.

2

Select the door controlled by the AL54.

3

At the top right, click Settings.

Doors managed by an AL54 share most settings with other Verkada doors, but there are a few key differences:

• Battery performance depends on configuration and usage. Enabling extra antennas under Antenna Configuration increases power consumption and may shorten battery life. For best results, enable only the antennas needed for your setup.

• The internal button on the AL54’s interior module can be configured under Internal Button Function:

  • No Action – The button has no effect.

  • Unlock Mode – Pressing the button toggles the door between its current schedule and unlocked. Press again to return to the schedule.

  • Privacy Mode – Functions as described in Use the Wireless Lock Internal Push Button.

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Connect Multiple Devices

WH32

You can connect up to four WH32s to a single AC12.

See Verkada Wireless Lock End-to-End Setup Guide for wiring details.

1

Go to All Products > Access > Devices.

2

Double-click on an AC12 or WH32 that is already connected.

3

Next to Hubs, click +.

4

Under Unassigned Devices, select the WH32 you want to connect.

AL54

You can connect up to 16 AL54s to a single WH32 or AC12.

1

Go to All Products > Access > Devices.

2

Double-click on an AC12, WH32, or AL54 that is already connected.

3

Next to Locks, click +.

a. Select the hub you want to connect the lock(s) to and click Next. b. Choose the lock(s) to connect to the selected hub and click Confirm.

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Move devices

AL54s can be moved between WH32s, and WH32s can be moved between AC12s.

1

Navigate to All Products > Access > Devices.

2

Double-click on the device you want to move.

3

On the Wireless Lock Configuration page, select the device again.

a. In the top right click . b. Choose Move Lock or Move Hub. c. Select the device you want the WH32 or AL54 to connect to.

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Need more help? Contact Verkada Support.