Configuration
In Verkada Command, go to All Products > Intercom
.Select an intercom to configure.
At the top, click Settings > Door.
Manage Credential Types
You can manage which credential types are allowed or disallowed by using the following toggles:
Badge Reader: Enable or disable RFID and NFC credentials.
NFC Unlock: Allow or disallow NFC credentials.
Bluetooth Unlock: Manage Bluetooth credential access.
Configuring Gesture Unlock
Verkada Intercoms (TD52 + AD34, TD33, TD53, and TD63) support Gesture Unlock, a feature designed to prevent accidental Bluetooth unlocks. Gesture Unlock requires a specific gesture in addition to a Bluetooth credential to unlock a door.
Navigate to Intercom Settings > Reader > Bluetooth Unlock Trigger > Custom Configuration.
Select a preset option or click Advanced to define your own parameters.
Reader compatibility table
Mode | Wiring | Reader Compatibility |
Single Door Controller | Directly to the intercom | Uses integrated reader |
Paired | To a Verkada access controller | Reader must be hardwired via RS485 |
3rd Party ACU | To a 3rd party access controller | Unsupported |
Other Bluetooth Settings
Bluetooth Cooldown: Define the minimum time required between Bluetooth unlock attempts.
Beep on Bluetooth Unlock: Toggle to enable or disable audible feedback when a Bluetooth credential grants access.
Need more help? Contact Verkada Support.