Employees can create and manage visitor events from the employee portal, my.verkada.com. Employees hosting visitors have visibility into all invited, registered, and unregistered visitors.
Create an event
Log in to your my.verkada.com account.
In the top right, click
> Invite Guests.At the top, click New Event to open the Create Event modal.
At the top, enter an event name.
On When:
Select the date and time of the event.
Note: An invite can span one or multiple days. For invites that span multiple days, define the event start and end times. These times will apply for each day of the event.
Click Done.
On Location, enter the address of the event.
On Hosts, select the employees to be notified when guests check-in.
Note: The invite creator is the invite host by default.
On Type, select the guest type for the event. Invitees must complete steps that are part of the guest type to register.
On Guests click:
Manually Add to manually add guest information.
Bulk Upload (CSV) to upload a CSV of guest information.
Click Done.
(Optional) On Notes, enter notes that are relevant to the event.
Click Create.
Everyone on the guest list with an email will automatically be sent a registration email. Registration invitations are only sent via email and are not sent via text.
Manage events
Hosts can view all events they are hosting from the employee portal. Hosts can modify existing events to:
Update the guest list
Note: Newly added attendees will receive registration emails immediately.
Update the event host
Note: The original event creator will always be able to view the event from the employee portal
Update the event name
Update the event note
Update the event end day and time
Update the event address
Changing the Guest site, Guest Type, and event start time for an event will void all registrations and a new registration email is immediately sent to all invitees. All invitees must re-register.
FAQ
What information is required to add an invitee to an invite?
What information is required to add an invitee to an invite?
A full name is required to add an invitee on the Employee Portal. Email, phone, and guest notes are optional, but adding an email ensures the invitee receives an invite and can register in advance.
How do multi-day events work?
How do multi-day events work?
Multi-day events enable organizations to host visitors across multiple days with a single registration. Each day, visitors can check in themselves or be marked present by Guest users.
Can I send my guests welcome information and instructions?
Can I send my guests welcome information and instructions?
Yes, you can customize a welcome message for each guest type in your site settings. Invited guests receive it after registering, allowing you to include parking directions, Wi-Fi credentials, or other helpful links.
How do invited guests sign in?
How do invited guests sign in?
On the event day, registered attendees receive an email with a link to sign in.
Both registered and unregistered attendees can sign in on the tablet or scan the tablet’s QR code with their mobile device to sign in via their browser.
Need more help? Contact Verkada Support.