Verkada optimizes video streaming on cameras connected to cellular gateways with smart data usage.
When smart data usage is ON for a gateway, its connected cameras will have the following behavior:
Live streams will default to standard quality (SQ). Users can manually switch to high quality (HQ) if needed.
On grids and viewing stations, thumbnails will be displayed when no motion is detected. The cameras will begin streaming video once motion is detected.
Cloud backup and RTSP cannot be enabled
Additional optimizations will continue to be added to facilitate more efficient cellular data usage.
Disable smart data usage
Smart data usage is enabled by default. You can disable this feature on gateways that are using a non-Verkada SIM card.
In Verkada Command, go to All Products > Gateways
.Select a gateway.
In the top right, click Settings
.Under Device, turn off Smart Data Usage.
Note: Smart data usage cannot be disabled when using the Verkada data plan.
Need more help? Contact Verkada Support.