The Verkada data plan uses the Verkada SIM card pre-inserted in every cellular gateway and works out of the box in many countries worldwide. The plan offers unlimited data (no throttling) for Verkada devices, multi-carrier redundancy, and 24/7 support. You can also bring your own data plan.
Supported devices
Verkada video devices
To get data for Verkada video devices (cameras and intercoms), you must purchase a data license per device connected to the GC31. For specifics on data license pricing, see the Gateway datasheet.
The CH52-E Multisensor needs four data licenses. One for each camera head.
You can link and unlink your data licenses to particular devices connected to the GC31 through the data licensing page on your Verkada Command platform. Any video device connected to a gateway will be automatically linked to an available license.
Cloud backup and RTSP are disabled on cameras that use the Verkada data plan. Customers can enable these features if they bring their own data plan.
Verkada non-video devices
Other Verkada products, such as access controllers, sensors, and alarm devices, do not require a data license. As long as the gateway has a valid cloud license, the Verkada SIM will provide unlimited data for Verkada non-video devices.
Video streaming is disabled on BK11/21 Alarm Keypads and BC82 Alarm Consoles that use the Verkada data plan. Customers can enable video streaming if they bring their own data plan.
Third-party devices
While the Verkada data plan is meant for Verkada devices, we provide a small amount of data for third-party devices connected to the gateway. The Verkada SIM will provide 1GB/month of data total for third-party devices as long as the gateway has a valid cloud license. If the gateway is using a customer-provided SIM, third-party devices are not subject to any limits.
VX52 Viewing Stations and iPads running Verkada Guest or Desk Station apps are classified as third-party devices as they run on Apple devices.
Supported carriers
The Verkada SIM can connect to multiple carriers across different regions, as listed below.
In the US, the Verkada SIM will default to Verizon and failover to AT&T or T-Mobile if needed.
Country | Carrier |
US | Verizon, T-Mobile, AT&T |
Canada | Telus, Bell, Rogers |
UK | Three, O2, EE, Vodafone |
Australia | Optus, Telstra |
Austria | H3G |
Belgium | Orange, Belgacom |
Bulgaria | Vivacom, A1 (MobiTel), BTC |
Croatia | Telemach, A1 (VIPnet), T-Mobile (Croatian Telecom), Tele2 |
Cyprus | CYTA, Cytamobile-Vodafone, epic (formerly MTN) |
Czech Republic | T-Mobile, Vodafone |
Denmark | Telenor, YouSee |
Estonia | Tele2, Elisa |
Finland | DNA, Elisa |
France | Orange, Bouygues, Free Mobile |
Germany | Deutsche T, O2, Vodafone |
Greece | Nova, Cosmote, Vodafone |
Hungary | Yettel, T-Mobile, Vodafone |
Ireland | Three, Vodafone, 3, eir Mobile |
Italy | Wind, Vodafone * Verkada SIM will ship separately. Please remove and replace the original SIM that is pre-inserted in the gateway, as it will not activate in Italy. |
Japan | NTT, Softbank, Docomo |
Latvia | Tele2, Bite |
Lithuania | Tele2, Bite |
Luxembourg | TANGO, Orange, Post |
Malta | Epic |
Netherlands | KPN, Odido, Vodafone |
Norway | Telenor |
Poland | Play, Orange (PTK Centertel), P4 Playmobile, Plus, T-Mobile |
Portugal | MEO, NOS, Vodafone |
Romania | Telekom, Orange, Vodafone |
Slovakia | Telekom, Slovak Telecom, Orange |
Slovenia | Slovenije, A1 Slovenija (Si. Mobil) |
Spain | Movistar, Orange, Telefónica, Vodafone, Yoigo |
Sweden | Telenor |
Switzerland | Swisscom, Sunrise, Salt |
New Zealand | Spark, 2Degrees |
Need more help? Contact Verkada Support.