If you're setting up a Verkada sensor, there's a good chance you'll want to be notified of some reading from that sensor. Command allows you to set up highly flexible alerts for any reading from a Verkada sensor.

Setting up Sensor Alerts

Alerts are set up per reading, per sensor. To set an alert you'll need to go to the sensor feed page. From there follow these steps to enable alerts:

  1. Select the reading you'd like to set the alert for (this can also be selected in the next step)

  2. Select Set Alert on the right-hand side of the page

  3. At the top of this screen, you'll see the reading you're configuring alerts for

  4. You can set the threshold(s) for your alert in the middle graph section by typing in the box or dragging the arrow along the line

  5. Choose who you'd like to send the alerts to with the Search users box (you can select as many users as you'd like here)

  6. Select Notification Settings to choose when to send notifications and whether to send via SMS or email

  7. Select the back arrow in the upper left to go back to the main alert window

  8. Select Save to finalize the alert settings

Setting Notification Schedules

Your able to set specific notification schedules on a per-user basis for environmental sensor alerts. These notification settings are defined at the user level. So, if you make a change for one user for a particular sensor alert, it will change the notification configuration for that user across all sensor alerts.

When configuring notifications for the environmental sensor, you have the ability to customize the following:

  • Method -- Select to be notified via email, SMS or both

  • Days -- Select which days you want to receive notifications for the alerts

  • Start & End Time -- Select a window in which you receive notifications for the alerts

  • Disable when alert ends -- Select if you want to receive an additional notification when the alert ends (e.g. the temperature went below the designated alert threshold)

By default, you will receive notifications via email everyday, all day and you will receive an email when the alert ends.

Viewing Alerts

In addition to the email or SMS notifications, you can view alerts for a sensor on its page below the graph section.

Alerts will be displayed starting from the most recent, you can filter the alert type with the drop-down menu in the top right-hand corner.

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