You can enable alerts for a variety of New Alarms events, depending on your configuration needs. See below for more information about the New Alarms event types.
Configure New Alarms event alerts
Create Alert > Events
Log in to Verkada Command.
On the Command homepage, left navigation, click Alerts
.At the top, click
New Alert. On Select Event, select the New Alarms and an event to configure.
(Optional) Some event types are general and have more specific options once you select them. If prompted, complete any additional configuration steps, then click Next.
Select your devices/sites, based on the alert type, you can configure events to be device-specific, site-specific, or all devices.
When you select Sites or All Devices, new devices added after alert creation will automatically generate alerts.
Click Done to continue.
(Optional) Some event types have additional setup steps. If that is the case, click the additional steps and follow the prompts in the configuration window.
Click Done and continue with the alert recipients.
Create Alert > Recipients
On Recipients, you can search for or select other Command users individually or you can assign the alert to a group.
Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified either via a push notification, SMS, or email.
Click Done and continue with the alert notification schedule.
By default, you will be added to the alert created. To remove yourself, select the dropdown menu and click Delete.
Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.
Create Alert > Notification Schedule
On Notification Schedule, you must specify what days and times you want alerts to be sent. By default, events are generated 24/7.
Click Done and continue with the alert device actions or finish the alert.
Create Alert > Device Action
In addition to notifying individuals, you can configure your horn speaker to play when an alert is triggered. These alerts can be text-to-speech or an uploaded MP3 file.
On Device Action, select the horn speaker(s) you want to play your message.
Select your device's notification preference (Text to Speech or Audio File).
For Text to Speech, enter the desired message up to 200 characters.
For Audio File, drag and drop the file or click choose a file to upload your audio clip.
Click Done and continue with finish the alert.
Finish the alert
Click Next on the bottom right of the configuration window once you have configured all the desired alert settings.
Enter a descriptive name for the alert.
Click Done, and you will start to receive alerts.
Understand the various Alarms event types
Alert Type | Description |
Panel Online/Offline | New Alarms Panel changed state to online or offline. |
Panel Power Status | New Alarms Panel went to battery backup or switched back to AC power. |
Device Online/Offline | New Alarms device changed state to online or offline. |
Wired Sensor Problem | Cut or short detected on a wired sensor with end-of-line supervision. |
Panic Button Pressed | Receive an alert when a panic button is pressed. |
Need help? Contact Verkada Support.