Air Quality Sensor Settings

Change your air quality sensor's site, location, notifications, timezone, and readings settings

Updated over a week ago

Air Quality Sensor Settings

From the All Products menu select the Air Quality home, find the sensor you would like to modify and click on it to go to the sensor settings page.

To edit the sensor's settings select the gear icon in the top right-hand corner.

This will open the sensor's settings menu.



Set the desired name for the sensor so that it is easily identifiable.


Just like Verkada cameras, Verkada air quality sensors can be added to a site or sub-site to define permissions.

To add an air quality sensor to a site, select Change under Site and then choose your preferred site.


Using Sensor Zones, you can group Verkada Air Quality Sensors together in zones to treat a collective of devices as one. To learn more about zones, click here.

To add an air quality sensor to a zone, select Change under Zone and then choose a zone.


To set the location of the air quality sensor, select Change under Location. This will bring up a map and search bar.

From here, you can type in an address or move the map to set the set location. Be sure to select Save to confirm the location settings.


Add a thumbnail to help identify your Air Quality Sensor on the Air Quality home page. This will update the image on the home page and the devices page.

To add a thumbnail to your air quality sensor, click Select Thumbnail where you can upload an image from your desktop.

You can remove the thumbnail by clicking Remove Thumbnail

Serial Number

This is the unique identifier for your sensor, used to claim the device to your Command organization.

Sensor Timezone

To change the timezone in which the sensor data is displayed is based on the location as specified under location.


In this section you can add a context camera to your sensor so you can have visibility into the environment it is monitoring.

Sensors and Triggers

Enabled Sensor Readings

Check out this article for a detailed explanation of all the sensor readings. Not all versions of air quality sensors include all sensor readings. You will only be able to see readings available to your devices model. Within the Enabled Sensor Readings section, the following readings can be enabled:

  • Temperature - Room temperature

  • Humidity - Room humidity

  • Motion - Motion detected by the PIR sensor

  • Noise Level - Noise level in the room in dB

  • PM 2.5 - Fine particulate level measured in micrograms per cubic meter

  • Tamper - Detect if the sensor is being tampered with

  • TVOC - Volatile organic compound level in the air

    • Measured in parts per million for SV11

    • Measured as a weighted index for SV21, SV23, SV25

  • Air Quality Index - U.S. Air Quality Index, derived from multiple sensors

  • Vape Index - A combined index that represents the likelihood that someone is vaping in the vicinity of the sensor

  • Carbon Dioxide - (CO2) gas concentration in a room measured in ppm

  • Carbon Monoxide - (CO) gas concentration in a room measured in ppm

  • Formaldehyde - (CH2O) gas concentration in a room measured in ppb

  • Ambient Light - The total amount of light that falls on a surface measured in lux

  • Pressure - The Barometric pressure of air in the atmosphere measured in hectopascals

To enable a reading, simply select the checkbox next to the reading. When a given reading is active, it will have a black checkmark next to it. To disable a reading, deselect the checkbox. The checkmark inside the checkbox will disappear.

Use Celsius for Temperature

If you wish to view your temperature readings in Celsius, there is an option to change the unit of measurement under the Temperature reading. Please note, this setting is changed for all users who can view this sensor.

Adjust motion Sensitivity

Case where the sensor is installed near an air conditioning unit (too sensitive) or far from the ground (not sensitive enough) can impact the performance of the motion sensitivity. If you notice irregular motion events it is recommended to change the sensitivity to better accommodate the device.

Device Related Changes

Sensor Identify

You can have the SV11 flash blue and orange and the SV21, SV23, and SV25 flash orange rapidly for a short amount of time to locate it in a room by using the Identify button.

Rebooting this Sensor

To reboot the air quality sensor from your organization, click the Reboot button.

Please note, rebooting the device can only be done when the device is able to maintain a connection with the verkada command backend. Devices that are blinking blue or white and some cases with orange status lights will not be able to remotely reboot this way.

Delete this Sensor

To delete the air quality sensor from your organization, click the Delete button, then enter the verification code below to confirm your request.

Please note, deleting the device from your organization will unclaim the device, and anyone who has the serial number can claim it in their organization.

This will also wipe all sensor data and reset the device back to factory defaults.

Offline Notifications

You can set notifications for when the sensor goes offline.

You can select users to send these notifications to by using the Search users bar. Type the user's name and select the user(s) from the list by clicking on the checkbox. A checkmark will be placed next to the user's name.

To remove users, select the X next to their name below the search bar.

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