Deleting a user will immediately revoke that user's access and remove all records of that user from your system. You can revoke access without deleting the account if you want to retain information about that user. This function will typically be used when cleaning up your list of users or removing duplicates. It is recommended to only deactivate users of accounts with an access history.


  • You must be an Org Admin

  • You must be an Access Admin

Warning: deleted users are NOT recoverable.


  1. From the Home page, select Access from the top menu.

  2. Select Access Users on the upper right-hand side to bring up the list of users

  3. Check the box next to the user account(s) you would like to delete.

  4. To delete the selected users, select Delete and then Confirm to finalize the deletion.

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