Org Admins need to calibrate cameras to use people heat maps on floorplans. People heat maps only show on a floorplan for motion detected by cameras that have been calibrated.
People heat maps are not compatible with the following:
D30, D50, D80, and CF81
Cameras with analytics disabled
Cameras configured for license plate recognition (LPR)
Calibrate cameras
For best results, the camera's field of view should be pointed straight down towards the floor/ground as much as possible. An angle of at least 70 degrees from the horizontal is recommended.
In Verkada Command, go to All Products > Floorplans
.Select a floorplan to calibrate cameras.
In the bottom right, select
(People Heatmap).Select the camera you want to calibrate and click Calibrate for heatmap.
In the floorplan, click and drop 4 points to select the area where you want to track people's motions with the camera.
In the camera view, click to drop 4 points in the same order and for the same area as in the last step to complete the calibration.
The sequence of the dropped points is important and should be identical between the floorplan and the camera floor footage. The video below illustrates how to calibrate cameras with dropped points in the correct sequence.
Need more help? Contact Verkada Support.