Preventing water damage (also known as waterproofing) Verkada's outdoor cameras require the Ethernet cable to be sealed and the desiccant pack needs to be properly installed.
Insert the cable into the through-hole, then press the rubber seal onto the cable.
Slide the plastic collar and metal nut on to the cable oriented, as shown below.
The plastic collar is then pushed over the top of the rubber seal.
Ensure there is about 3–5 inches (7.62–12.7 cm) of Ethernet cable to run through the pass-through hole.
Move the rubber seal into the through-hole, then place the nut on top.
Leave 3–5 inches (7.62–12.7 cm) of Ethernet cable through the through-hole at a 90-degree angle to the base of the camera.
Use a wrench to secure the nut. The nut must be tightened until the bottom is flush with the base plate. No threads should be visible. See (below) how the cable gland shows no exposed threads, versus an improperly installed cable gland.
Move the cable through the cable gland, and insert the jack into the port.
Before the desiccant is applied, mount and position the camera, then attach the camera case to ensure it is completely ready for installation.
Remove the camera case, attach the desiccant pack to the side of the camera, then re-install the camera case, tightening it with the provided Torx screwdriver.
Because the Bullet series cameras and the CF81-E are sealed, there's no need to apply a desiccant pack.
Watch this video on how to attach the desiccant pack
Waterproof mounting equipment
To waterproof mounting hardware after installation, we recommend using waterproof silicone caulk as a way to seal any gaps.
You need to remove the black mounting plate from the camera when installing the angle mount (ACC–MNT–7) or pendant cap mount (ACC–MNT–8). If not, it can cause water damage.
Need more help? Contact Verkada Support.