The integration between Verkada Access Control and Guest enables organizations to grant limited door access to visitors. Organizations can issue access credentials to select visitors directly from Guest.
Assign visitor door access
Visitors can unlock doors using keycards or unlock links based on their visit access type settings.
Keycard
When a visitor signs in with a Guest type with keycard access enabled, an option to assign a card appears in the visit log on the Guest Home page.
In Verkada Command, go to All Products > Guest
.On
Guest Home, next to a visitor log, click Assign Keycard.Assign access credentials:
On Scan Card, select a door in the site to scan the card on. Click
to begin the scan. Scan the card at the selected door’s reader to register the card number in Command.On Manual Entry, ensure the card format is correct and enter the card number. Click
to save.
Click Close.
Provide the keycard to the user to use during their visit.
A returning visitor can only receive new card credentials if they don’t have active door access from a previous visit. Guest will prompt staff to revoke access before a new card can be assigned.
Unlock Links
Visitors will be sent a link to the visit portal via SMS or email once the sign in.
Select doors from the visit portal to remotely unlock them.
Review visitor access privileges.
Regular and invited visitors can access doors based on their Guest Type. Invited visitors can access doors 30 minutes before the event starts, with access revoked at the event's end time.
In Verkada Command, go to All Products > Guest
.On
Guest Home, you can review the following:how a visitor is allowed to open doors (physical credentials and/or unlock links)
which doors a visitor has access to
how long a visitor has door access for
Whether a visitor will be included in roll call reports
Revoke visitor door access
In Verkada Command, go to All Products > Guest
.On
Guest Home:Select a signed-in user and click Revoke Access.
Select a signed-in user and click Sign out.
A visitor will automatically lose access to doors:
When the door is outside its access controlled door schedule.
When the visitor is outside the access window defined by their visit access type.
When the visitor has been signed in longer than the maximum access duration defined by their visit access type.
When an event ends (applies to invited visitors only).
When the visitor is signed out.
Need more help? Contact Verkada Support.