RingCentral extension set up
Navigate to Applications > Extensions.
Select Add New SIP [chan_pjsip] Extension.
Fill in the User Extension field with the extension you want to assign to your TD52.
Fill in the Display Name with the caller ID you want to assign to your TD52.
Click Submit.
Click Apply Config and move to Command.
Command set up
In Verkada Command, go to All Products > Intercom
.
Select an intercom and click Settings.
Under Call, select Add Account.
Enter your SIP Account Name.
Note: This is only used for event generation in Command and isn't used for authentication to Freepbx.
Copy the Freepbx elements to the Verkada SIP configuration fields using the following mapping:
Freepbx Element | Command Field |
Server IP / Domain | Domain / Server * |
User Extension | User ID / Extension* |
Secret | Password / Secret * |
6. Select UDP for Transport Mode.
7. Click Save.
You will see a green check mark next to your SIP Account information on your intercom's settings page when the registration is successful.
Troubleshooting
When installing Freepbx, users may be prompted to turn on the Sangoma firewall. This may break things like video and dtmf. To disable this, open your Freepbx terminal and run the following command:
fwconsole ma delete firewall
Need more help? Contact Verkada Support.