Once a site is enabled as an Alarms site, events from any devices that belong to that site (cameras, sensors, doors, etc.) can become alarm triggers with customizable response actions. In addition, when you add an alarm panel or alarm console to a site, that site will automatically become an Alarms site. You can also choose to create a brand new site to designate as an Alarms site.

Creating a new site

  1. Select the Home tab

  2. Select Manage Sites in the top right-hand corner

  3. Select Create Site in the top right

  4. Name your site and select Add

Designating an existing site as an Alarms site

  1. Navigate to Home

  2. Select the Alarms tab

  3. On the top right, select Add Alarm Site

  4. Select the desired site

  5. Set the location to the address that you would like first responders to be dispatched in the event of an emergency

  6. Follow the prompts to configure your new Alarm site

Moving camera(s) to an Alarms site

  1. Select the checkbox in the top left-hand corner of the camera's feed on the Home tab

  2. Once the camera(s) have been selected, a bar will appear at the top of the page

  3. Use the Select Site dropdown box to select your newly created Alarm site as the destination site to move the cameras to

  4. Select Move camera(s)

Moving an access controller to an Alarms site

In order to move your access controller to an Alarm site, your account must have Access Admin privileges and be an Access Site Admin to that Alarm site. Access controllers cannot be added to sub-sites, so the access controller to a parent Alarm site.

  1. Navigate to the Devices tab

  2. Locate and select the access controller you would like to move

  3. On the right-hand side of Command, you can move your access controller to the new Alarm site

Moving a sensor to an Alarms site

  1. Navigate to the Devices tab

  2. Locate and select the sensor you would like to move

  3. On the right-hand side of Command, you can move your SV11 to the new Alarm site

Moving your devices from an Alarms site to a different Alarms site

  1. Navigate to Home

  2. Navigate to Alarms

  3. Select your Alarm site

  4. Select Devices

  5. Hover over any one of the Alarms devices and select the 3 vertical dots in the right-hand corner

  6. Select Move and move the device to the new Alarms site

Removing devices from your Alarms site

  1. Navigate to Home

  2. Select your Alarm site

  3. Select Devices

  4. Hover over any one of the Alarms devices and select the 3 vertical dots in the right-hand corner

  5. Select Delete to remove the devices from the Alarm site

Note: Deleting an alarm console or alarm panel will remove these devices from your organization.

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