The Verkada access controller physically connects to door components in order to manage access. In order to use a Verkada access controller, it must be claimed to a Command organization.

Once you’ve claimed your Verkada access controller, the Access portion of Command will appear allowing door and access controller management.

Adding an access controller entails registering the serial number in Verkada Command. This will update the controller to the latest firmware and make it available for configuration.


  • User must be an Organization Admin

  • The device has not already been added to an organization


  1. Select the Devices page from the left-hand menu

  2. Select Add Devices

  3. Enter the serial number and select Activate

  4. (Optional) You can add multiple devices at the same time by entering their serial numbers before you select Activate

Enter a name for the controller and set its site, location, and time zone.

Once satisfied, click Activate. You can find your access controllers from the Devices tab in the left-hand menu.

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