This article is a guide for New Alarms. See New Alarms vs Classic Alarms if you are unsure which version of Alarms you have.
Door Held Open (DHO) Delay triggers an alarm when a door remains open longer than the configured duration. The alarm activates only after the door has been open for at least the specified time.
Configuration
In Verkada Command, go to All Products > Alarms.
Select your alarm site.
In the left navigation, click Devices.
Select the wired or wireless door sensor to open its details page.
Under Door Held Open Delay, choose a delay duration.
Available delay options: 30 seconds, 60 seconds, 5 minutes, 10 minutes.
The DHO alert remains as Door Open until the door is closed.
Need more help? Contact Verkada Support.