To use access control doors as triggers, they must be in the same site as the alarm system and equipped with door position indicators (DPIs).
Add doors to an alarm site
In Verkada Command, go to
All Products 
> New Alarms 
.Select the alarm site that you want to configure.
In the left navigation, select
Devices.In the top right, click Add > Add access control doors.
Select the door(s) to add and click Continue.
Select the events that will raise an alarm and click Continue.
Select the partition for the doors and click Continue.
Doors without DPIs or doors already added to the site will automatically be hidden.
Manage doors on an alarm site
In Verkada Command, go to
All Products > New Alarms .Select your alarm site.
In the left navigation, select
Devices.Select a door, in the right pane, you can:
Select Device Details and click the checkbox next to the door events you want to trigger the alarm.
Click Pair Nearby Camera to add a camera as a context camera or agent video verification.
Select Activity to view the door event history.
Need more help? Contact Verkada Support.