Prerequisites and planning
Are the cameras IP-based?
Analog cameras require an encoder to function (not recommended).
Are cameras on the Hardware Compatibility List?
If not, verify they support ONVIF Profile S or RTSP.
Use the ONVIF Conformant Products tool to verify compatibility.
Do you have complete camera specifications?
Camera type and model
Megapixel resolution
Encoding format
Number of video feeds
IP address and login credentials
Where are the cameras connected?
Ideally, they should connect to the same network switch as the Command Connector.
Device requirements
Camera capabilities
Encoding format: Only H.264 streams are supported.
Resolution:
≤ 5MP: Recommended for optimal performance.
8MP = Supported, but reduces the number of cameras that can be connected per Command Connector.
> 8MP = May not be supported. Contact your Verkada Solutions Engineer for more information.
Multisensor cameras: Require one license per video stream.
Login access: Each camera must have a known IP address and admin credentials.
Network setup
Cameras must be on the same LAN as the Command Connector.
Avoid configurations where cameras are only accessible through an NVR’s internal switch.
IT resources:
Sizing and licensing
Collaborate with your Verkada Partner or Sales Rep to determine:
The number of Command Connectors required.
Whether camera retention settings align with expected video usage and storage needs.
One LIC-CAM license is required per video stream.
Physical installation
Each Command Connector is a 1RU rack-mount server and requires:
AC power
One network connection to the site switch
(Optional) Alternative mounting solutions are available from third-party suppliers.
Reference: Command Connector Install Guide (PDF).
Need more help? Contact Verkada Support.