MFA (Multi-Factor Authentication) codes are numeric credentials used exclusively on keypad readers as a secondary authentication method. These codes only apply when a door operates under a Card + Code Entry schedule.
If a user has an MFA code configured and attempts to access a door with a Card + Code Entry schedule, they must first scan their badge and then enter their MFA code to gain entry.
You need Access User Admin, Access User Manager, or Access Credential Manager permissions to manage user MFA codes.
Before you begin
When configuring an MFA code, keep the following constraints in mind:
The code must be 4 to 16 digits long.
Multiple users can share the same MFA code.
A user can have multiple MFA codes.
A user can have both an entry code and one or more MFA codes.
Configure a MFA code for a user
In Verkada Command, go to All Products > Access
.In the left navigation, click Access Users and Groups
. Select the specific user > Credentials.
Click Add MFA Code.
Enter the desired MFA code manually or click Generate to auto-generate a random code.
The code will appear under MFA Code, where it can be edited or deleted as needed.
Bulk configure MFA codes
MFA codes can also be configured in bulk using:
User or Credential CSV Imports
API Endpoints
Need more help? Contact Verkada Support.