License Groups
Learn how to set up and manage license groups in Verkada Command
All licensing in your Command organization typically co-terminates on a single expiration date. This limits your ability to distribute licenses across sites, budgets, or departments with different renewal dates and budget cycles.
License groups let you organize licenses and devices by site, region, or cost center, providing flexibility, improved visibility, and easier administration. Each group has its own renewal date and license capacity while remaining part of the same Command organization.
What is a license group?
License groups enable you to organize licenses into separate groups based on your specific needs, providing enhanced visibility, simplified administration, and support for internal budgeting, particularly for larger organizations with multiple departments or independently managed buildings.
Each license group serves as a container for Org Admins to organize licenses by site, budget, or cost center. Rather than managing all licenses at the organization level, you can assign them to specific groups, each with its own renewal date, while keeping everything within a single organization.
Licenses within each group still co-term to a single expiration date.
Unassigned licenses
All unassigned licenses and sites are managed in the Unassigned Licenses section of the License Group dashboard. This section lets you review and assign unassigned resources to specific license groups, improving license management.
Licenses in this section continue to burn individually and are not co-termed with other groups until assigned. Sites display their creation date and a countdown of days remaining before their licenses begin co-terming.
Default license group
All licenses are added to the default license group called Group 1. You can move licenses once you create new groups. You can also rename the default group to reflect its purpose, such as a region or department.
Enable license groups
Create a license group
You need Org Admin permissions to create a license group.
Claim a new license key to a group
You can assign new purchases to the appropriate license group when you claim your license key. You can find the license key in your Verkada order email.
In the top right, click Claim.
a. Enter the license key from your order email and click Next. b. Review the license key details and click Claim. c. Select your license group and click Next. d. You’ll see a preview of how the license will be co-terminated within the license group. Click Claim Licenses to confirm.
Add an existing license key to a group
Move a license key another group
Manage license group renewals
You can manage license groups from the All License Groups tab, which shows an overview of each group and its upcoming renewal date. Each group handles the renewal of its assigned licenses.
Link an existing site to a license group
You can assign existing sites to license groups to link their devices with the corresponding licenses, allowing you to track active device counts against each group’s license capacity. All devices in a site linked to a license group will have their licenses co-termed.
A site can only be assigned to one license group, while a license group can contain multiple sites.
Moving a site and its devices to a new License Group updates the active device counts. Licenses are not moved automatically, so you must transfer license keys separately to keep device counts and license capacity aligned.
Split license keys
License key splitting lets you divide a single license key into multiple keys to allocate capacity across license groups more precisely. This is useful for aligning historical bulk orders with your organizational structure.
How it works
You can split one license key into two new keys.
Splitting automatically unclaims the original key; you must manually claim the new keys to the appropriate license groups.
Split keys inherit the original order number and creation date.
The system calculates proportional credit allocation for each split key, preserving the total credit count.
Split a license key
Next to the license key you want to split, click .
a. Enter the quantities to allocate for each new license and click Next. b. Select the license group for each new license key and click Next. c. Review the new allocations and click Confirm Split. d. Each new key will be automatically claimed to its assigned license group.
License group enforcement and access restrictions
When a license group becomes non-compliant due to expiration or exceeding license capacity, the linked sites and their devices, including any sub-sites, become inaccessible to users.
This enforcement affects only the non-compliant license group and its associated sites and devices, not the entire organization. License groups operate independently for access and compliance, minimizing disruption across the broader organization.
Frequently Asked Questions
Need more help? Contact Verkada Licensing.
Last updated
Was this helpful?