Prepare for a Command Connector Deployment

Gather key information before installing the Command Connector to integrate third-party IP cameras with Verkada Command

Prerequisites and planning

  • Are the cameras IP-based?

    • Analog cameras require an encoder to function (not recommended).

  • Are cameras on the Hardware Compatibility List?

  • Do you have complete camera specifications?

    • Camera type and model

    • Megapixel resolution

    • Encoding format

    • Number of video feeds

    • IP address and login credentials

  • Where are the cameras connected?

    • Ideally, they should connect to the same network switch as the Command Connector.


Device requirements

Camera capabilities

  • Encoding format: Only H.264 streams are supported.

  • Resolution:

    • ≤ 5MP: Recommended for optimal performance.

    • 8MP = Supported, but reduces the number of cameras that can be connected per Command Connector.

    • > 8MP = May not be supported. Contact your Verkada Solutions Engineer for more information.

  • Multisensor cameras: Require one license per video stream.

  • Login access: Each camera must have a known IP address and admin credentials.

Network setup

  • Cameras must be on the same LAN as the Command Connector.

  • Avoid configurations where cameras are only accessible through an NVR’s internal switch.


Sizing and licensing

Collaborate with your Verkada Partner or Sales Rep to determine:

  • The number of Command Connectors required.

  • Whether camera retention settings align with expected video usage and storage needs.


Physical installation

Each Command Connector is a 1RU rack-mount server and requires:

  • AC power

  • One network connection to the site switch

  • (Optional) Alternative mounting solutions are available from third-party suppliers.

Reference: Command Connector Install Guide (PDF).

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