Similar to alert notifications for cameras, you can enable alert notifications for Verkada access control events.

始める前に

Requirement. To configure alerts, you must be an Access Admin and a Site Access Admin. Learn more about Access Control Permissions.

Note: Alerts for door opened, door held open (DHO), door forced open (DFO), or Tailgating events only trigger if you have a door position indicator (DPI) installed.

Understand the various access control event types

You can enable alert notifications for a variety of access control events, depending on your configuration needs.

Door event alerts

アラートの種類	説明
アクセス権の付与	User is granted access to unlock an access-controlled door.
アクセスが拒否されました	User is denied access to unlock an access-controlled door.
AUX 入力状態が変更されました	Signal is high for an AUX input.
AUXロック解除	ドアのロックは、AUX入力に配線されたボタンを使用して解除されました。
ドア強制オープン（DFO）	Access controlled or locked door is opened without a request to exit (REX) detected or a user who has been granted access.
ドアが開いたままの状態（DHO）	ドアが開いたままです。インストーラー設定では、これを監視し、アラートが送信されるまでドアを開けたままにしておく時間を設定します。
ドアが開いた状態	ドアが開いています。
REXロック解除	退出リクエスト（REX）がトリガーされ、ドアのロックが解除されます。ハードウェア設定では、REXがドアのロックを解除した場合に、ドアがロック解除されたままになる時間を設定できます。
スケジュール変更	Door’s state changed based on the door’s current door schedule or a schedule exception, or when the door is assigned a new non-default door schedule.
テールゲーティングが検出されました	共連れは、近くのカメラによってドアで検出されます。
改ざんが検出されました	現時点では、Assa AbloyとAllegionの無線ロックでのみ使用できます。検出には、次のシナリオが含まれます。デバイスが部分的または完全に分解されています。デバイスの振動や動きが発生しています。「Assa Abloy Aperio無線ロックを設定する」を参照してください。

Access controller event alerts

アラートの種類	説明
アクセスコントローラーオフライン	Access controller is unresponsive and is not working properly. See Restart an Access Controller.
火災警報器が解除されました	火災報知器が作動します。
火災警報がトリガーされました	First alarm is triggered.

Area event alerts

アラートの種類	説明
Double Entrance Violation	Same credential used to enter an area twice without being used to exit in-between.
Double Exit Violation	Same credential used to exit an area twice without being used to enter in-between.

AUX output event alerts

アラートの種類	説明
AUX Output Activated	AUX output activated in response to an activation event.
AUX Output Deactivated	AUX output deactivated in response to a deactivation event.

Other alerts

アラートの種類	説明
AUX 入力状態が変更されました	Signal is high for an AUX input configured in Verkada Command as an "AUX Monitor".
ロックダウン	緊急ロックダウンシナリオが開始されます。

Create an alert with access events

In Verkada Command, choose the path where you want to access the Create Alerts page:
- All Products > Admin—See below for steps.
- All Products > Access
  
  —This procedure describes how to create an alert from here.
Under Access Control, select one of the event options. If you select a category of events (such as door events), you can select multiple events to trigger the same alert.
All of your alerts across all product lines are managed and created from this dialog and path. The process is broken down into 4 steps:
1. Events—Events that you want to include in the alert (type, device, site).
2. 受信者: アラートと通信形式を受信できる指定されたユーザーを設定します。
3. [スケジュール]: アラートの送信がスケジュールされている日時を設定します。
4. [設定]: アラートの名前と説明を設定します。

Create Alert > Events

On Select Event: Depending on the selected event(s), you can choose to filter the alert for specific devices (or all devices) org-wide, site-specific, and/or device-specific.
On the left, select the Access device.
Select the desired event and click Next.
(Optional) If you selected one of the following door events, you can also filter the alert for specific users:
- アクセス権の付与
- アクセスが拒否されました
- Door Held Open
- スケジュール変更
- テールゲーティングが検出されました
Note: If you selected other events (in addition to those listed above), the alert is only filtered based on selected users when triggered by one of those events. Any other selected events will not be filtered based on users.
Click Done and continue with recipients.

Create Alert > Recipients

Search for any Command user to select and add as a recipient. You can select Command users individually or assign the alert to a group.
Select notification preferences: push notification, SMS, email, or Alerts page only. By default, you are added to the alert created.
Click Done and continue with the schedule.

Create Alert > Schedule

Select the notification schedule. You must specify what days and time spans you would like alerts to create for the criteria you chose in the Events section. By default, it is set to 24/7.
[次へ]をクリックします。
Select your device's notification preference (horn speaker or audio file).

In addition to notifying individuals, you can configure your horn speaker to play given a specific alert. These alerts can be text-to-speech or an uploaded MP3 file that plays when an alert event occurs.

Access the Admin page

In Command, go to All Products > Admin

.
On Org Settings, scroll down and select Manage Alerts.
At the top right, click New Alert.
Configure the following settings, as outlined above:
1. Events—You want to include in the alert (type, device, site).
2. Recipients—Designated people who can receive alerts and form of communication.
3. Schedule—When alerts are scheduled to be sent.
4. Settings—Name and description of the alert. The settings are device-specific.
Follow the same steps as above, starting with Create Alert > Events.