This article is a guide for classic Alarms. Refer to this article if you have new Alarms. See New Alarms vs Classic Alarms if you are unsure which version of Alarms you have.
Alarms licensing is imperative to an organization to monitor the number of devices that the organization has and the number of licenses a customer maintains.
The Verkada Alarms team is pleased to announce changes to how the products are licensed and to introduce the Alarm licensing tiers. These tiers allow you to select how many events the Verkada monitoring team can verify based on the tier.
License tiers
Each physical site address requires an Alarm license. Verkada offers three Alarm license tiers with different monitoring capabilities. All license tiers include complete access to the full Verkada Alarms platform:
Alarm triggers—Configure any Verkada device as alarm triggers.
Alarm responses—Police dispatch, talk down, automated deterrence devices, and or prerecorded messages.
System settings—Set arm/disarm schedules, assign or revoke user key codes, and more.
Capability | Basic | Standard | Premium | Custom |
Number of verifications | ❌ | Up to 100 events/month (average 3 events per day) | Up to 1000 alarm events/month (approx. 32 reviewable events/day)
| More than 1000 alarm events/month (Over 32 reviewable events/day)
|
Number of cameras reviewed | ❌ | Up to 50 | Up to 50 | More than 50 |
Alarm triggers, responses, and system settings included? | ✔️ | ✔️ | ✔️ | ✔️ |
Alarm location license needed? | ✔️ | ✔️ | ✔️ | ✔️ |
What's changing with licensing?
Starting on August 21, 2023, changes with licensing take effect as follows:
Monthly billing options are available with annual options added.
Customers who have already bought licenses for the alarm products below have their co-term date pushed ahead in line with the amount of time they have left in their contract term.
Alarm Product | License Required? |
BP41 | ❌ |
BH61 | ❌ |
Alarm consoles (BC51/BC82) | ❌ |
Alarm Sensors | ❌ |
BK11/21 | ❌ |
Alarm location | ✔️ |
BZ11 Horn speaker | ✔️ |
Cellular modules | ✔️ |
Need help? Contact Verkada Support.