Set Up the BC82 Alarm Console

Learn how to set up the Verkada BC82 Alarm console.

Updated over a week ago

The Verkada BC82 alarm console is used to arm/disarm alarm sites, with additional functionality, including a digital panic button, device status page, event feed, integrated camera, microphone for remote monitoring and talk-down from Verkada Command, 90db siren, and a built-in wireless hub to connect wireless sensors.

Before you begin

Before you begin the setup, review the requirements and recommendations.


The BC82 requires 802.3at for power and network connectivity and includes a mounting bracket and the associated mounting hardware.

Note: The alarm console must be mounted in portrait mode/vertically.


Once you take the alarm console out of the box, we recommend that you stage the console and test its functionality before mounting:

  1. Attach an Ethernet cable to the BC82 located on the back of the console.

  2. Connect the Ethernet cable to an open port on a Power over Ethernet (PoE) (802.3at) switch.

Note: When you first plug in the BC82, it may take a few minutes to build enough charge to boot. After a few minutes of the device being plugged in, press the power button located on the back to turn the console on.

Add the device to Command

  1. Once the console powers on, using the serial number located on the box or on the console display, add the device to Command via the web interface.

  2. In Command, ensure the console is added to the appropriate alarm site.

  3. If the console has network connectivity to Verkada servers and the serial number has been added to Command, you should be redirected to this keypad interface:

Test keypad features

Prior to mounting to its final location, test the keypad features to ensure everything is working as expected:

Home screen

The home screen shows status events of critical issues (yellow box) and sensors with activity (blue box). You can touch either box to pull up the associated devices.

Camera page

From the home screen, swipe left to see the camera view. From here, you can select cameras in the site and view them.

Devices page

From the home screen, swipe right to go to the devices page. From here, you can see all devices and the last event that exists in the alarm site. This should mirror the Devices tab in the Alarms site in Command.

Arm tab

On the Arm tab, you can test arm/disarm functionality with your configured key codes in Command.

Two-Way Talk-Down and Listening In

Recommendation. This test is best performed with two people in separate rooms. Please have one individual in front of the console and the other on the Command web interface.

On the Command UI, the Alarm console should display a live feed.

  • To test the listen-in feature, unmute the alarm console, where you should hear the sounds that the console is picking up.

  • To test two-way talk-down, initiate a video call by pressing the Call button in the video feed of the console.

Note: From Command, the Alarm console includes an integrated camera and microphone for remote monitoring. A banner at the top of the Alarm console screen indicates when video or audio is being viewed or recorded.

You can also choose to plug in a 3.5-mm audio jack to the console for broader/louder coverage for talk-down communications, including outdoor speakers.

Note: To use the 3.5-mm audio jack, you need to use a speaker amp to increase the volume from the console.

Panic button

Press the digital panic button to test an immediate alarm. You can disarm it with your configured key codes or via the Command web interface.

Add wireless sensors

You have two options on how to add new wireless sensors:

  • Via the main devices page and enter the serial number

  • On the Alarms devices page, click the plus (+) symbol > Add wireless sensors.

Once events occur or on the first boot of the sensor, you should see the connection from the BC82 to the sensor.

Note: If there are multiple hubs in the area (for example, BC82 or BH61), the sensors will join to the closest hub device (hub with the best signal strength).

After testing these features, you can proceed to mount the alarm console in its final location using the mounting instructions included in the box.

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