This article will cover the following:

  • Wireless Security Overview

  • Wireless Specs

  • Wireless Deep Dive

  • Setup and Installation Best Practices

  • Command Configuration


Wireless Security Overview

The Verkada wireless hub and sensors communicate over a proprietary sub-GHz wireless communication protocol. This custom protocol operates at 915Mhz (US, Canada) / 868Mhz (UK, Europe) and was built from the ground up to maximize security, range, and battery life.

Our wireless signals are encrypted end-to-end (AES-128) and through utilizing direct sequence spread spectrum (DSSS) technology we prevent signal jamming and other attacks which can impact competitor systems.

Wireless Specs

SKU

Description

Line of Sight / Typical Office

Battery Life

Power

BR31

Door

1,000ft./200ft.

Up to 10yrs

2x CR123A

BR32

Motion

1,000ft./200ft.

Up to 5yrs

2x CR123A

BR33

Panic

1,000ft./200ft.

Up to 5yrs

1x CR123A

BR34

Glass

1,000ft./200ft.

Up to 2yrs

1x CR123A

BR35

Leak

1,000ft./200ft.

Up to 5yrs

1x CR123A

Wireless Deep Dive

BH61 Wireless Alarm Hub

The BH61 wireless alarm hub supports up to 60 wireless Verkada sensors. The typical unobstructed line-of-site range is up to 1,000 ft. and up to 200 ft. in typical office environments. The hub comes with a built-in backup battery to keep the system powered up to 12 hours in the event of a power loss.

BH61 Hub Install

  • The BH61 is omnidirectional and performs best when ceiling mounted and installed as closest to the center of the building/floor as possible for maximum coverage.

  • It's recommended to have 1 hub per floor of a building

  • Typical Office Environment would consist of:

    • 5-7 Walls, with materials consisting of drywall or wood

    • Coverage is 200ft. from the hub

    • The range is highly variable among building materials consisting of concrete or metal

  • Note: The BH61 Alarms Hub contains a dip switch on the front of the device under the white plastic cover. This dip switch must be set to the left for the device to power on.

  • Normal Operation - In normal operation, the LED signifies the following:

BR31 Wireless Door Sensor

The BR31 wireless door sensor is powered by 2 CR123A lithium batteries and has a battery life of up to 10 years. Configurable door gap width up to 5cm / 2in to support different installation requirements. Optional configuration as a universal transmitter that allows you to use internally wired input terminals to convert signals from a separate two-wire sensor into wireless signals that can be received by the BH61 wireless hub.

BR31 Door Install

  • It is best practice to mount the magnet (left) on surfaces that experience movements such as the door and the door sensor (right) on stationary surfaces such as the door frame.

  • The magnet should be positioned near the top of the wireless sensor where the status LED and test mode button resides for ideal operation.

  • The range between the magnet and door sensor can be configured up to 2 inches, to configure the range go to Devices under the alarms site > hover to the right to select the three vertical dots > Edit sensor

    When you click Edit Sensor, that will popup more configuration options for the BR31. Here you will be able to configure the sensitivity. Higher indicates that the magnet can be further away while low indicates that the magnet can be closer. Once changed, you will have to open and close the door to change its state so that the sensor will be able to reflect the change made in command.

  • Test Mode - Enable by pressing the top button. After 10 minutes in test mode, the device will return to normal operation. In Test Mode the Green LED will:

    • turn on when the sensor is separated from the magnet (Door Open)

    • turn off when the sensor is brought close to the magnet (Door Close)

  • Normal Operation - While in normal operation, the green LED will:

    • NOT turn on when the sensor is separated from the magnet

    • flash rapidly three times every 2 minutes to indicate low battery

BR32 Wireless Motion Sensor

The BR32 wireless motion sensor is powered by 2 CR123A lithium batteries and has a battery life of up to 5 years. The sensor uses passive infrared (PIR) to detect changes in infrared light with a 90° horizontal field of view and 35 ft / 10m detection range. Pet/animal resistant up to 80 lbs.

BR32 Motion Install

  • For ideal coverage, it is recommended to install the motion sensor 6 ft. / 1.8m from the floor in the corner of a room.

  • The motion sensor should be installed with the LED on the top, the proper orientation will also be denoted by the top arrow inside the back cover.

  • Test Mode - After installing the batteries, the motion sensor will go into walk test mode. After 10 minutes in test mode, the device will return to normal operation. In test mode the Green LED will:

    • turn on when motion is detected

    • turn off after 5 seconds pass with no detected motion

  • Normal Operation - While in normal operation, the green LED will:

    • NOT turn on when motion is detected

    • flash rapidly three times every 2 minutes to indicate low battery

BR33 Wireless Panic Button

The BR33 wireless panic button is powered by a 1 CR123A lithium battery and has a battery life of up to 5 years. Allows for custom alarm actions configurable in Command. Supports both wall/desk mounting as well as mobile use, with a built-in lanyard attachment loop. LED provides immediate feedback on whether a panic signal was successfully received by the hub.

BR33 Panic Install

  • The BR33 panic button can be mounted above, side, below or can be worn as a pendant with the built-in loop on the mounting plate.

  • Normal Operation - During normal operation, the green LED will:

    • blink green at button press to signify that it has reached out to the hub and is awaiting for a response

    • solid green LED at button press to signify that the panic message has been received by the hub.

    • flash rapidly three times every 2 minutes to indicate low battery.

BR34 Wireless Glass Break Sensor

The BR34 wireless glass break sensor is powered by a 1 CR123A lithium battery and has a battery life of up to 2 years. The sensor uses dual detection to reduce false positives by requiring both impact and successive shattering frequencies to trigger an alarm with a detection range up to 15 ft. / 5 m.

BR34 Glass Install

  • The BR33 can be mounted on the ceiling or wall with a line-of-sight distance of no more than 15ft /5m from the window(s) that you would like protected.

  • To avoid false positives, it is recommended that you install the glass break sensors in areas without excessive vibrations.

    Protected Glass Types Chart:

Glass Type

Nominal Thickness (Minimum)

Glass Size (Minimum)*

Plate

2.4mm (3/32 in,)

14 in.

Tempered

3mm (1/8 in.)

14 in.

Laminated**

3mm (1/8 in.)

14 in.

Wired

6mm (1/4 in.)

14 in.

Coated

3mm (1/8 in.)

14 in.

Note: Minimum size for all types is 14 in. square; glass must be framed in the wall or mounted in a barrier at least 36 in. wide. Protected only if both plates in the unit are broken.

Testing the BR34 Glass Break Sensor - we recommend purchasing the Honeywell Intellisense FG-701 Microflex tester to verify sensor operation.

  1. Place the Tester in "Test" and "Flex" mode.

  2. In this mode, the FG-701 Microflex tester will listen for a "Flex" signal, which is a low-frequency thud before producing a burst of glass-break audio

  3. Position the FG-701 within 3-meters with the speaker facing the BR34 glass break sensor that you would like to test

  4. Hit the red start button

  5. The simulator will "click" on and start an eight-second armed period

  6. Generate the flex signal by carefully striking a nearby wall, table, surface or the Glass break tester itself

  7. The BR34 Glass sensor will display a green LED when a Glass break is detected

  • Normal Operation - During normal operation, the green LED will:

    • turn on when the glass break event is detected. The light will go off after 5 seconds.

    • flash rapidly 3 times every 2 minutes to indicate low battery.

BR35 Wireless Water Sensor

The BR45 wireless water leak sensor is powered by a CR123A lithium battery and has a battery life of up to 5 years. The sensor has a 2.1m / 7ft extended probe that allows for precise placement in areas at risk for water leaks.

BR35 Water Install

  • For ideal coverage, the base module should be installed in the open with as little obstruction from the sensor to the wireless hub as possible

  • The best practice is to install the probe on the floor where water will accumulate

  • Testing the BR35 Wireless Water Sensor - You can test the operation of the water sensor by shorting the two metal contacts at the end of the probe with a conductive material such as; water, metal screwdriver, or your thumb (place the edge of your thumb on the farthest contact and allow the base of your thumb to touch the closest contact to complete the circuit)

  • Normal Operation - During normal operation, the green LED will:

    • turn on when water is detected. It will stay on as long as the water is detected

    • off when no water is detected

    • flash rapidly 3 times every 2 minutes to indicate low battery

Cellular Backup Module

The ACC-CEL-LTE cellular backup module is a plug-and-play solution that is powered by a USB 2.0 connection to the BP41 alarm panel or BH61 wireless alarm hub. This module provides a multiple network LTE connection (AT&T and T-Mobile) with automatic failover to the best available network. An unlimited data plan for alarm signaling is included in the license.

Cellular Backup Module Install

  • The cellular backup module plugs into the BH61 wireless hub or BP41 wired panel via USB and is plug-and-play.

  • Mount the cellular module and position the antenna in a way that provides the greatest signal strength and minimizes obstruction.

  • Testing the Cellular Backup Module - You can test cellular failover capabilities by simply unplugging the Ethernet cable from the BP41 alarm panel or BH61 alarm hub

    Note: Please allow the hub at least 30 minutes to charge its internal battery before testing

    • Unplug the Ethernet cable from your device

    • The hub LED should transition from solid blue to blinking blue, and finally back to solid blue

    • Initiate a trigger from any wireless sensor device and check if Command has received the event


Setup and Installation Best Practices

Building materials, obstructions, distance, and general RF interference are highly variable across different environments and from time of day. It is for this reason that we highly suggest you adhere to the following guidelines to ensure that your wireless system operates to the best of its ability.

Adding your Wireless Hub to Command:

  1. Take the cover off of your alarm hub and plug the device into a PoE Switch

  2. Go to Devices > Add Device and select a site. This will be your Alarms site

  3. Enter the 12 character serial number beginning with DQ6 located on the bottom of the device or on the box that was provided

  4. After activating your hub, follow the setup flow to configure your Alarms site, if you added it to an existing Alarms site you can simply exit out of this flow

  5. Navigate to the Alarms Devices tab and verify that your wireless hub is reporting online and the LED on the hub is solid blue

Adding your Wireless Sensors to Command:

Place your wireless sensors right next to the wireless hub. We will be verifying that all of your sensors are properly communicating with your hub and reporting events to Command prior to installing the sensors in their final locations.

You can add your wireless sensors to Command one of two ways:

  1. Setting your Hub in Learning Mode (Recommended):

    1. Navigate to your Alarms sites, and select the site that you want your wireless sensor(s) added to

    2. Navigate to the Alarms Devices bubble and select Add Sensor > Add Wireless sensor. When you see the Learning Mode Window, the hub(s) in your org will be in Learning Mode.

  2. Adding your Wireless Sensors by SN:

    1. Select the Devices page then select Add Device and select a site. This is the Alarms site that your wireless sensor will be associated with

    2. Enter the 12 character serial number located on the sensor or on the box that was provided and select Activate

    3. This will automatically associate the sensor to the Alarms site and the hub(s) in your organization will be in Learning Mode.

Learning Mode Window

Note: Wireless sensors and hubs do NOT have to exist in the same Alarms site. As long as the Learning Mode Window is open, the hub(s) in your organization will continue to actively add wireless sensors that have not been added to an organization.


Power ON your Wireless Sensors

When the sensors are first powered on, they will automatically try to join the closest hub that is in learning mode.

  1. Pull the battery tabs from your sensor(s) to power on the device. The sensors should automatically show up in the Learning Mode Window. If the sensor is not reporting:

    • Power cycle the sensor by completely removing the batteries and re-adding the batteries to the sensor

    • Initiate trigger event(s) as detailed in the Wireless Deep Dive guide above for your particular sensor (door open/close, motion detected, button press, etc.)

  2. Once the sensor(s) have communicated with your hub, the Learning Mode Window should display a green dot next to the unnamed sensor. From here you can:

    • Set the name of the sensor

    • Display the sensor type

    • Display the last event

    • Sensor serial number

    • Battery level

    • Signal strength

    • Attaching nearby camera(s) to the sensor

Validating Wireless Sensor Coverage

From this point, we should place the hub as close to the desired location as possible such as the center of the floor/building for maximum coverage.

  • The most recent sensor events will be time stamped in the Alarms site Devices tab. You can monitor this page to ensure that sensor events are being reported to Command and the sensors current signal strength

  • Relocate your wireless sensors to their desired install locations and send several trigger events (door open/close, motion detected, panic button press, glass break tester, and shorting the metal contacts on the water sensor)

  • If the events are being reported to Command, you can install the sensor in its final location and send one more event for good measure, otherwise:

    • If no events are being received, move closer to the hub to determine if the issue is related to signal coverage

    • If you find that events are being received when you move closer to the hub, perform a site walk to determine if there are any obstructions that could be dampening the signal

    • You can also choose to reposition the hub for better coverage and restart the testing

    • Finally, if the above fails you may want to consider purchasing an additional hub and license to fully cover your floor/building

Command Configuration:

At this stage, we want to verify our Alarms site settings and validate system operations by raising a few test alarms.

  1. Place your Alarm Site in Test Mode

    When the system is placed in test mode, the system and monitoring agents will still go through the Alarms flow but will NOT dispatch emergency services.

    1. Enable Emergency Dispatch

    2. Enable Monitoring Test Mode

  2. Configure User Call List and Notifications

    At least one user with a verified phone number must be subscribed to receive a call from our monitoring agents. In the below example, Gary would be the first person to receive a call and Adam would be the second to be called if Gary is unavailable. Both users will receive SMS and email notifications when an alarm is raised.

  3. Enable Wired & Wireless Sensors as Triggers

    Ensure that the checkbox is enabled, this will allow wired and wireless sensors to raise an alarm.

    For some sensors such as door contact sensors and panic buttons, there are additional settings that can be configured. Select the edit icon next to the sensor to access these settings.

  4. Arm the Site and Raise a Test Alarm

    1. Arm the Alarms site from Command, and monitor the Activity Tab

    2. Trigger your sensors and after the entry delay has elapsed, an alarm should be raised. Users on the notification list can resolve the alarm by spelling out their last name and phone number associated with their account to the monitoring agent. Command users can also manually resolve the alarm banner or by disarming their system.

    3. You can expand the alarm-raised event to see all of the sensors that were tripped under the alarm period. You can select a specific event bubble to pull the camera footage for any cameras that are configured as a nearby camera on the door sensors.

  5. Final Check

    Under the Alarm site devices tab, ensure that all of the wireless sensors have populated at least one event.

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