You need to add your devices to Command before you can access and manage them.
You need Org Admin or Site Admin permissions for a site to add a device.
Add devices
In Command, go to All Products > Devices
At the top right, click Add Devices.
Enter the serial numbers or order numbers of the devices.
Click Add Devices. The newly added devices will display on Devices > All Unassigned Devices.
Set up devices
Devices must be assigned to a site and set up to move from the Unassigned Devices list. You can set up devices individually or in bulk.
You can only bulk set up one sensor device type at a time. If multiple sensor types are selected, the Set Up option will not appear.
Only Wireless Alarm Sensors are currently supported for bulk assignment to an Alarm Site.
In Verkada Command, select All Products > Devices.
Under All Unassigned Devices:
Select the sensor device(s) you want to set up or select Batch Setup next to All Unassigned Devices and select the type of device from the dropdown.
Click Set Up.
Under General:
Select the alarm system (Classic or New Alarms)
Select the Alarm site.
(If New Alarms) Select the partition.
Click Apply to configure the sensor devices.
Need more help? Contact Verkada Support.