This article is a guide for new Alarms. Refer to this article if you have classic Alarms. See New Alarms vs Classic Alarms if you are unsure which version of Alarms you have.
When a Verkada alarm is triggered, our monitoring team will contact users specified in your alarm site’s contact list.
This is the number that we use to text and call you when an alarm is triggered:
+1 (877) 845- 7851
Users on the notifications list should save this number to their contact list as "Verkada Monitoring". For organizations using both classic Alarms and new Alarms, save this number as 'New Alarms - Verkada Monitoring."
Need more help? Contact Verkada Support.